User context fields provide dynamically populated details about the current ServiceNow AI Platform® user and session. You can configure result improvement rules to boost search results that contain matches for user context field values.

For details on boosting search results that contain matches for user context field values, see the description for the Boost By User Context (dynamic) boost type in Boost search results using a result improvement rule.

User context field	Description
Browser (session.user_agent_browser)	Web browser name reported for the search user's ServiceNow AI Platform session.
Browser Agent (session.user-agent)	User agent string for the web browser reported for the search user's ServiceNow AI Platform session.
City (location.city)	City field value from the Location [cmn_location] table record that's referenced by the Location field on the search user's record in the User [sys_user] table.
City (sys_user.city)	City field value from the search user's record in the User [sys_user] table.
Company (sys_user.company)	Company field value from the search user's record in the User [sys_user] table.
Country (location.country)	Country field value from the Location [cmn_location] table record that's referenced by the Location field on the search user's record in the User [sys_user] table.
Country (sys_user.country)	Country code field value from the search user's record in the User [sys_user] table.
Department (sys_user.department)	Department field value from the search user's record in the User [sys_user] table.
Device Form (session.user_agent_form)	Device form factor reported for the search user's ServiceNow AI Platform session.
Device Type (session.device_type)	Device type reported for the search user's ServiceNow AI Platform session.
Domain (sys_user.sys_domain)	Name field value from the Group [sys_user_group] table record that's referenced by the Domain field on the search user's record in the User [sys_user] table.
Home Office (sys_user.building)	Name field value from the Building [cmn_building] record that's referenced by the Building field on the search user's record in the User [sys_user] table.
Home Office City (sys_user.building.location.city)	City field value from the Location [cmn_location] record referenced by the Building [cmn_building] record that's referenced by the Building field on the search user's record in the User [sys_user] table.
Home Office Country (sys_user.building.location.country)	Country field value from the Location [cmn_location] record referenced by the Building [cmn_building] record that's referenced by the Building field on the search user's record in the User [sys_user] table.
Home Office State/Province (sys_user.building.location.state)	State / Province field value from the Location [cmn_location] record referenced by the Building [cmn_building] record that's referenced by the Building field on the search user's record in the User [sys_user] table.
Job Title (sys_user.title)	Title field value from the search user's record in the User [sys_user] table.
Language (sys_user.language)	Language field value from the search user's record in the User [sys_user] table.
Location (sys_user.location)	Name field value from the Location [cmn_location] table record that's referenced by the Location field on the search user's record in the User [sys_user] table.
Mobile Device Type (session.mobile_device_type)	Mobile device type reported for the search user's ServiceNow AI Platform session.
Name (sys_user.username)	User ID field value from the search user's record in the User [sys_user] table.
OS (session.user_agent_os)	Operating system reported for the search user's ServiceNow AI Platform session.
OS Version (session.user_agent_version)	User agent version reported for the search user's ServiceNow AI Platform session.
Role (sys_user.roles)	Roles field value from the search user's record in the User [sys_user] table.
State (sys_user.state)	State / Province field value from the search user's record in the User [sys_user] table.
State (location.state)	State / Province field value from the Location [cmn_location] table record that's referenced by the Location field on the search user's record in the User [sys_user] table.