Update a type-ahead suggestion

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • The knowledge base and global text searches provide suggestions as you type. These type-ahead suggestions are compiled on a nightly basis by a scheduled job.

    Antes de Iniciar

    The type-ahead search suggestions feature is only available in the UI15 interface.

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    Use the following procedure if you need to refresh the type-ahead suggestions list before the next run of the scheduled job.
    Nota:
    Type-ahead suggestions aren't configurable. For more about how suggestions are generated and maintained, see the blog post Global Text Search Suggestions by a ServiceNow Technical Support Engineer in the ServiceNow Community.

    Procedimento

    1. Navigate to All > System Scheduler > Scheduled Jobs.
    2. Open TS Search Stats.
    3. Run the scheduled job.