Service Graph Connector for Akamai API Security

  • Release version: Xanadu
  • Updated October 12, 2025
  • 2 minutes to read
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    Summary of Service Graph Connector for Akamai API Security

    The Service Graph Connector for Akamai API Security integrates discovered APIs from Akamai into your ServiceNow instance, supporting various API management use cases. This integration enhances the API Insights capability within ServiceNow, allowing for comprehensive management of APIs in a single instance.

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    Key Features

    • Supported Versions: Compatible with ServiceNow versions Xanadu, Yokohama, and Zurich.
    • API Support: Integrates with specific Akamai API Security REST APIs including /api/v3/apis, /api/v3/sources, and /auth/token.
    • Data Population: Adds security- and risk-related attributes to the API Component CI class, such as request/response data types, endpoint exposure, and authentication methods.
    • Connection Configuration: Use the SGC Central view in Service Graph Workspace or CMDB Workspace to install and manage the connector.
    • CMDB Integrations Dashboard: Provides oversight of integration status, processing results, and metrics for all installed integrations.
    • Data Mapping: Utilizes the Robust Transform Engine (RTE) to map Akamai API Security data into ServiceNow CMDB definitions.
    • Data Load Methods: Supports full and delta load data ingestion methods for efficient data management.

    Key Outcomes

    By implementing the Service Graph Connector for Akamai API Security, customers can effectively manage API security risks, streamline data integration into the CMDB, and enhance visibility into API operations. The connector's capabilities enable better decision-making regarding API management and security posture, ultimately improving organizational efficiency.

    Use the Service Graph Connector for Akamai API Security to integrate the APIs discovered by Akamai into your ServiceNow instance to support various API management use cases.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Supported versions

    • Supported ServiceNow versions:
      • Xanadu
      • Yokohama
      • Zurich
    • Supported Akamai API Security REST APIs:
      • /api/v3/apis
      • /api/v3/sources
      • /auth/token

    Use cases

    The Service Graph Connector for Akamai API Security brings data into the new API Insights capability of the ServiceNow platform, enabling the management of different APIs in one instance. The connector adds information discovered by Akamai API Security to the API Component CI class.

    The Service Graph Connector for Akamai API Security populates attributes that are security- and risk-related, such as the request and response data types, whether an API endpoint is internet-facing, and the type of authentication used for the endpoint. These data points enable risk and security use cases to be implemented for API security.

    Configuring a connection for the connector

    Use the SGC Central view in the Service Graph Workspace or CMDB Workspace to install the connector and configure the connection. The view enables you to install and discover connectors and to manage the full life cycle of creating, editing, monitoring, and debugging connections. For instructions, see Configure Service Graph Connector for Akamai API Security using SGC Central.

    CMDB integrations dashboard

    The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring Akamai API Security integrations in the CMDB Integrations Dashboard, see Using the CMDB Integrations Dashboard.

    Data mapping

    Data from the Akamai API Security data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

    The following table lists the data sources, the staging tables, and the target tables as CMDB CI and non-CMDB classes for Akamai API Security.
    Table 1. Data mapping for Akamai API Security
    Data source Staging table Target tables
    Sources sn_akamai_api_sec_akamai_sources Akamai API Security Sources [sn_akamai_source]
    API Component sn_akamai_api_sec_sga_akamai_api_component API Component [cmdb_ci_api_component]

    Key Value [cmdb_key_value]

    You can use the IntegrationHub ETL app to view the data maps. See IntegrationHub ETL for more information.

    Scheduled script for full data load

    The Service Graph Connector for Akamai API Security supports both full load and delta load data ingestion methods. A full data load retrieves all API-related data and populates the corresponding CMDB tables.​ Delta loads fetch only the data that changed since the previous execution.

    During the initial scheduled data import, a full data load is executed. Subsequent data imports perform delta loads​.

    To run a full data load on a recurring basis, customize the execution schedule of the Reset Last Run Datetime for SG-Akamai scheduled script based on your requirements. To open the Scheduled Script Executions table, enter sysauto_script.list in the navigation filter.

    Additional resource

    Management API Reference