Catalog Wizard form

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Catalog Wizard form

    The Catalog Wizard form in ServiceNow enables the configuration of steps, sections, variables, and questions within Service Catalog wizards. This structured approach helps catalog item creators build and customize catalog items efficiently, ensuring a seamless ordering process for end users.

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    Catalog Wizard Step

    This defines each step in the wizard and includes fields such as:

    • Name: Unique identifier for the step.
    • Wizard: The wizard to which the step belongs.
    • Hide on template: Option to hide the step in catalog item templates.
    • Custom step: Enables creation of custom steps using Next Experience UI Framework components.
    • Short description: Brief explanation of the step's purpose.
    • Feedback / Template feedback: Options to associate feedback records or text with the step.
    • Order: Defines the sequence of the step within the Catalog Builder.

    Custom steps are enhanced by reusable UI components called macroponents, which allow building tailored experiences.

    Catalog Wizard Section

    Sections organize content within a step, with key fields including:

    • Name: Unique section name.
    • Style: Display style of the section.
    • Order: Position of the section within the step.
    • Wizard step: The step the section is associated with.
    • Short description: Brief detail about the section.
    • Width: Width allocation of the section in the builder.

    Variable

    Variables represent the questions or inputs within sections, critical for capturing user data. Key attributes include:

    • Map to field: Connects the variable to a field on the Catalog Item or Record Producer tables.
    • Type: Defines the variable input type (e.g., IP Address, Email, Text).
    • Catalog item: Associates the variable with a specific catalog item.
    • Active, Mandatory, Hidden, Read-only: Control variable availability and behavior during ordering.
    • Question: The prompt shown to catalog item creators.
    • Name: Identifier for the variable.
    • Tooltip: Provides additional context or instructions.
    • Example Text: Placeholder hint for certain variable types.

    Catalog Wizard Question

    Questions link variables to sections and control their presentation order and grouping, with fields such as:

    • Wizard section: The section the question belongs to.
    • Map to set: Option to associate the question with a question set for grouped inputs.
    • Order: Sequence of the question within the section.
    • Question: Associates a new or existing variable to the question.
    • Set: Defines the question set if mapping to a set is enabled.

    This structure allows for flexible and organized questionnaire design within catalog item wizards.

    Description of the fields for the Catalog Wizard Step, Catalog Wizard Section, Variable, and Catalog Wizard Question forms in Service Catalog wizards.

    Table 1. Catalog Wizard Step
    Field Description
    Name Unique name of the step.
    Wizard Wizard for which you are creating the step.
    Hide on template Option to hide the step in the catalog item template.
    Custom step Option to configure the step as a custom step.
    Short description Brief description of the step.
    Feedback Option to associate a feedback record with the step in the catalog item builder wizard or record producer builder wizard.
    Template feedback Option to associate a feedback text with a step in the catalog item template.
    Order Order where the step is placed in Catalog Builder.
    Macroponent Reusable seismic building blocks in the Next Experience UI Framework that can be used to create a custom step. This field appears only when the Custom step check box is selected.

    For more information, see https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/ui-framework/getting-started/introduction
    Table 2. Catalog Wizard Section
    Field Description
    Name Unique name of the section.
    Style Display style of the section.
    Order Order in which the section appears inside a step.
    Wizard step Step with which the section is associated.
    Short description Brief description of the section.
    Width Width of the section in Catalog Builder.
    Table 3. Variable
    Field Description
    Map to field Maps the question to a specific field on the Catalog Item (sc_cat_item) table or Record Producer (sc_cat_item_producer) table.
    Type The variable type that you want to create.
    Catalog item Catalog item associated with the question.
    Active Option to make the variable available for use.
    Mandatory Option to make the variable mandatory as part of the ordering process.
    Hidden Option to hide the variable.
    Read-only Option to make the variable read only or editable.
    Question Question to ask catalog item creators in Catalog Builder.
    Name Name to identify the question.
    Tooltip Tooltip text to display when catalog item creators point to the variable in Catalog Builder. You can enter a brief note to describe the purpose of the question.
    Example Text Hint that is displayed in the Question field before a catalog item creator enters a value. Applicable for the following variables:
    • IP Address
    • Email
    • URL
    • Single Line Text
    • Wide Single Line Text
    • Multi Line Text
    • Date
    • Date/Time
    Table 4. Catalog Wizard Question
    Field Description
    Wizard section Section with which the question must be associated with.
    Map to set Option to map the question to a question set. The Set field is enabled only when this option is selected.
    Order Order in which the question must appear inside a section.
    Question Option to associate a question to the section.
    Note:
    You can create a new variable to associate to a question or select an existing one.

    For information on creating a new variable, see Add a step, section, or question to a catalog item wizard.
    Set Option to associate a question set to the section if you have selected the Map to set option.

    For information about adding a step, section, or question to a catalog item wizard, see Add a step, section, or question to a catalog item wizard.