API Service Graph Connector for MuleSoft

  • Release version: Xanadu
  • Updated January 20, 2026
  • 2 minutes to read
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    Summary of API Service Graph Connector for MuleSoft

    The ServiceNow® API Service Graph Connector for MuleSoft enables you to import API details from the MuleSoft Anypoint Platform into the Configuration Management Database (CMDB). This integration enhances visibility and governance of your API estate, allowing for better management and collaboration on API data.

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    Key Features

    • Data Normalization: Import data into a consistent model across technologies.
    • API Insights Workspace: Provides a centralized interface for analyzing API data without direct access to MuleSoft.
    • Support for Multiple Versions: Compatible with ServiceNow versions Xanadu, Yokohama, and Zurich.

    Use Cases

    • Maintain an inventory of APIs, identifying which are published and utilized.
    • Create relationships between API managers and deployments to understand service dependencies.
    • Track active and operational statuses of APIs across multiple MuleSoft environments.
    • Address vulnerabilities related to API endpoints and ensure compliance.
    • Identify impacted endpoints for proactive incident management.

    Configuration

    Configuration of the connector is done through the SGC Central view in the CMDB Workspace, allowing you to manage the lifecycle of connections effectively. Data from MuleSoft is mapped to CMDB classes using the Robust Transform Engine and inserted using the Identification and Reconciliation Engine.

    Data Mapping

    The connector supports data mapping from MuleSoft data sources to CMDB Configuration Item classes. You can configure the integration to periodically pull data from MuleSoft applications, ensuring your CMDB remains up-to-date.

    Use the ServiceNow® API Service Graph Connector for MuleSoft to import API details from a MuleSoft Anypoint Platform application into the Configuration Management Database (CMDB).

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Key features

    Import data into a normalized data model for consistency across other technologies.

    The API Insights workspace provides a centralized interface where you can analyze and interact with API data, without needing direct access to a MuleSoft Anypoint Platform application, enhancing visibility, governance, and collaboration across the API estate. To learn more, see API Insights.

    Supported ServiceNow versions

    • Xanadu
    • Yokohama
    • Zurich

    Use cases

    You can use the API Service Graph Connector for MuleSoft to:
    • Maintain an end-to-end inventory of exposed and backend APIs, identifying what APIs are published, used, and by whom.
    • Create relationships between API managers, runtime deployments, and gateway instances to understand service dependencies and identify impact when services change or fail.
    • Track all managed APIs across multiple MuleSoft organizations and environments, identifying which APIs are active, deployed, and their operational status.
    • Address vulnerabilities and security incidents related to API endpoints and create compliance requirements.
    • Identify impacted endpoints when backend services change or fail, enabling proactive incident management and faster resolution times.

    Configuring a connection for the connector

    You can configure a connection for the connector by using the SGC Central view in the CMDB Workspace. The SGC Central view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see Configure API Service Graph Connector for MuleSoft using SGC Central.

    Data mapping

    Data from the MuleSoft Anypoint Platform data sources is mapped and transformed into the CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the CMDB using the Identification and Reconciliation Engine (IRE).

    When you complete setting up the connection, you can configure the integration to periodically pull data from a MuleSoft Anypoint Platform application.

    The following table lists the data sources in the order they run, the staging tables, and the target tables as CMDB CI and non-CMDB classes for a MuleSoft Anypoint Platform application.
    Table 1. Data mapping for MuleSoft Anypoint Platform
    Data source Staging table Target tables
    Gateway Gateway [sn_mulesoft_gateway] Anypoint API Gateway
    API Manager Managed API [sn_mulesoft_managed_api] Managed API

    Key Value [cmdb_key_value]
    Frontend And Backend Frontend And Backend [sn_mulesoft_frontend_and_backend] Frontend

    Backend
    API Deployments API Deployments [sn_mulesoft_api_deployments] API Deployment

    Data Service Instance

    For more information on where data is saved when pulling data from a MuleSoft Anypoint Platform application, see Target tables for storing API Service Graph Connector for MuleSoft data.

    You can use the IntegrationHub ETL app to view the data maps. See IntegrationHub ETL for more information.