Configuration identifiers framework

  • Release version: Xanadu
  • Updated January 19, 2025
  • 2 minutes to read
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    Summary of Configuration identifiers framework

    The Configuration Identifiers framework in ServiceNow's CMDB Workspace enables customization of feature behaviors on a per-workspace basis. This allows you to tailor CMDB Workspace features, such as the Unified Map, when integrating them into different workspaces, providing flexibility and control over feature settings without affecting the default configuration.

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    Key Features

    • Configuration Identifier (Config Identifier): A configuration element that holds custom settings for a CMDB Workspace feature specific to a workspace. These identifiers store table-driven configurations used in UX applications like workspaces.
    • Default Config Identifier: The framework includes a single default config identifier in the sncmdbwsconfigidentifier table named ‘Default’, which is workspace-agnostic and provides baseline settings. This default cannot be modified or duplicated as default.
    • Workspace-Specific Customization: Any additional config identifiers created are tied to specific workspaces and override default settings for that workspace only.
    • Integration Support: When integrating CMDB Workspace features into other workspaces, if no specific configuration exists, the system falls back to the default config identifier’s settings.
    • Role-Based Access: Specific roles control who can edit configuration identifiers and related child tables:
      • sncmdbws.configeditor: Modify child config tables.
      • sncmdbws.configadmin: Modify config identifiers and child tables.
      • sncmdbadmin: Modify default config records and the default identifier itself.

    Key Outcomes

    • Tailored User Experience: Customize CMDB Workspace features such as Unified Map settings (node count, map levels, attribute display, endpoint de-duplication) per workspace, enhancing usability based on workspace needs.
    • Improved Integration: Seamlessly embed CMDB Workspace components into other workspaces with appropriate, workspace-specific configurations.
    • Controlled Configuration Management: Maintain clear boundaries between default and workspace-specific settings, ensuring stability and flexibility.
    • Extensible Configuration: Configure CI creation processes by requesting additional attributes or limiting class lists specific to workspace requirements.

    Configuration identifiers provide a framework that lets you customize some behaviors of a CMDB Workspace feature, enabling different settings for that feature, on different workspaces. Most importantly, you can use this customization framework when integrating a CMDB Workspace feature into another workspace.

    Configuration identifier

    A configuration identifier (also referred to as config identifier) is a configuration element within the configuration identifiers framework. A config identifier contains custom settings for a CMDB Workspace feature, that is applicable to a specific workspace. A config identifier contains settings and table-driven configurations used in a UX application such as a workspace. Using config identifiers lets you for example, integrate CMDB Workspace Unified Map into another workspace, with the integrated Unified Map being customized for the workspace. Config identifiers are stored in the Config identifiers [sn_cmdb_ws_config_identifier] table.

    A config Identifier acts as the parent record for a set of configurations that are specific to a workspace and therefore overrides default behavior only for that workspace.

    Default config identifier

    Initially, the Config identifiers [sn_cmdb_ws_config_identifier] table in CMDB Workspace, contains a single config identifier named ‘Default’ and which is workspace-agnostic. This Default config identifier has its Default column set to Yes, a setting that can't be modified. Only a single config identifier can be set to Yes, therefore, any additional config identifiers that you create are set to No.

    The default config identifier contains default settings for CMDB Workspace features. Any subsequent Config Identifier that you configure, is set for a specific workspace. When integrating a CMDB Workspace feature into another workspace and there are no entries in the table-driven configuration for that feature, look-up uses the settings in the default configuration identifier.

    Key roles

    The following roles are needed in order to use the configuration identifiers framework:
    • sn_cmdb_ws.config_editor: Can modify child config tables, such as sn_cmdb_ws_config_property.
    • sn_cmdb_ws.config_admin: Can modify both sn_cmdb_ws_config_identifier and child config tables.
    • sn_cmdb_admin: Role required to modify default config records under the default identifier or the default identifier itself.

    For more information about these roles, see Components installed with CMDB Workspace.

    Examples of CMDB Workspace features using the configuration identifiers framework for feature settings