How CSDM concepts map to CMDB tables

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • The objects in the conceptual CSDM framework must map to the physical model objects (CIs and CI class tables) in the CMDB.

    Conceptual-to-physical mapping CSDM to CMDB.

    Note:
    Business services and technology management services connect to the spm_service_portfolio through the spm_taxonomy_node. See Service Portfolio Management taxonomy.

    CSDM videos in the ServiceNow Community

    Playlist of all CSDM videos