Updating specification versions
Enterprises frequently create and update new versions of product and service specifications. When these changes occur, its important to update the existing product specification in ServiceNow®. Failure to update the product specifications may lead to difficulties with MACD (Move, Add, Change, Delete) operation when orders enter fulfillment.
Updating specification versions helps with:
- Introducing new characteristics along with their options.
- Adding new options to existing characteristics and removing existing characteristics or their options.
- Renaming existing characteristics and options.
- Incorporating new relationships and updating or removing existing relationships.
- Adding compatibility rules.
Specification version updates overview
The following list shows the types of specification version updates that can occur:
- Characteristics
- New
- Changed - enumerations
- Removed
- Child Relationships (bundled/composed)
- New
- Removed
- Change cardinality
- Horizontal Relationships/Compatibility Rules
- Attribute Mapping Rules
What to do next