Create a product offering catalog

  • Release version: Washingtondc
  • Updated May 5, 2024
  • 1 minute to read

    • Catalogs are top level entities in the catalog hierarchy. Catalogs have categories and categories can have sub-categories or product offers.

    Before you begin

    Role required: sn_prd_pm_product_catalog_admin and sn_prd_pm_product_catalog_manager

    Procedure

    1. In the CSM Configurable Workspace, select the List Lists tab. view.
    2. Navigate to Offerings > Product Offering Catalogs.
    3. Select New.
      In the form, fill in the fields.
      Table 1. Product Offering Catalog form
      Field Description
      Number System-generated number that identifies the product catalog.
      Name Name of the catalog.
      Thumbnail image Thumbnail image of your catalog. Select Attach Image to upload your image.
      Image Image of your catalog. Select Attach image to upl0ad your image.
      Default Option that indicates this catalog is the default catalog displayed to your agents. Agents can switch from one default catalog to another.
      Description A brief description of your product catalog, for example.
      State State of the catalog. The supported lifecycle states are Draft, Published, Retired, and Archived.
      Start date Date and time that the catalog is available for Sales and Order Management applications. Select the Calendar icon to choose the start date and time, then select OK.
      End date Date and time that the catalog is no longer available for use in Sales and Order Management. Select the Calendar icon to choose the end date and time, then select OK.
      Code Product code for the catalog.

      The system automatically generates a code based on the catalog Name entered, but you can change the value to any desired alphanumeric string.
    4. Select Save and then Publish.
      The product offering catalog is in the Draft state.
    5. Select Publish.
      The catalog state changes to Published. The Categories tab opens for creating a product offering category.

    What to do next

    Create product offering categories.