Add product visuals

  • Release version: Washingtondc
  • Updated May 6, 2024
  • 1 minute to read

    • Add visuals to your product offering in Sales and Order Management that let agents easily see what the product looks like.

    Before you begin

    Role required: sn_prd_pm_product_catalog_admin and sn_prd_pm_product_catalog_manager

    About this task

    Add images to your product offerings so that order agents see the products they’re placing into orders and quotes.

    Procedure

    1. In the CSM Configurable Workspace, select the List Lists tab. view.
    2. Navigate to Offerings > Product Offerings and select the product offering that you're working with.
    3. Select the Product Visuals tab.
    4. Select New.
    5. On the form, fill in the fields.
      Table 1. Product Visuals
      Field Description
      Name Name for the visual.
      Product offering Name of the product.
      Active Option indicating that a thumbnail image is used to depict the product.
      Thumbnail image Thumbnail visual of your product offering. Select Attach Image to upload the thumbnail image.
      Primary Option indicating that the thumbnail visual is the primary visual.
      Image Visual of your product offering. Select Attach Image to upload the image.
    6. Select Save.
      Note:
      You must turn on the display of product visuals in product catalogs. For more information, see Activate the display of product catalog visuals.

    What to do next