Verify the sys_id of a project task template

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Determine if you're using the correct project task template for domain orders or order tasks by checking the sys_id of the project template task.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All, and in the filter enter project_template_task.list.
    2. Select the record for the project template task to be verified, and Get the sys_id from the header bar
      Project template task record to be verified

      For example, in the Project Template Task record for Product Order for SD-WAN Security, which belongs to the SD-WAN Package project template, the sys_id is 183910354fcd2110c5ff2624b2ce0b49.

    3. Check the value of the sys_id in the associated Decisions table entry.
      1. Navigate to All and in the filter, enter sys_decision_question.list.
      2. In the Decisions [sys_decision_question] table, locate the record of the corresponding decision table entry, for example Project Management Oversight for Domain Order.
      3. In the record for the project template task, select the Answer column.
      List of decision tables for project oversight

      The resulting record for the Answer field opens.

    4. In the resulting record for the Decision Table Multiple Result, view the XML output by right-clicking the header bar of the record and selecting Show XML.
    5. Review the XML and locate the sys_id value in the file.
      XML that shows the sys_id value of the project template task
      The sys_id value should match the sys_id of the project template task determined in Step 1. If the sys_id doesn't match, proceed to the next step.
    6. In the Decision Table Multiple Result record, select the u_project_template_task and check the XML view of another project template task to verify the sys_id of the project task template.
      Pop-up list of Project Template Tasks to verify