Thomson Reuters Regulatory Intelligence Spoke

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 8 min. de leitura

    • Thomson Reuters Regulatory Intelligence Integration (TRRI) helps you gather, monitor and analyze regulatory data and track developments in a complex regulatory environment. Use GRC: Thomson Reuters Regulatory Intelligence spoke to integrate with Thomson Reuters and consume the TRRI feeds into your ServiceNow instance.

    Overview

    Use the Thomson Reuters guided setup to
    • Receive regulatory feeds from Thomson Reuters that are relevant to your organization
    • Transform and map the regulatory taxonomy from Thomson Reuters to your internal regulatory taxonomy
    • Load the transformed data into your ServiceNow instance and manage regulatory changes

    See the pre-setup checklist for the integration:

    • Configure feed settings: Configure and setup the feed content, delivery settings, and delivery location (where the feeds are delivered to) in the Thomson Reuters Regulatory Intelligence (TRRI) feeds user interface.
    • Set up MID Server: Thomson Reuters sends the regulatory feed files to the SFTP server configured on the Thomson Reuters portal. An administrator should set up a MID Server with SSH capabilities for the GRC: Thomson Reuters Regulatory Intelligence spoke to work and to ingest the feed file data from the SFTP server into the ServiceNow® instance. The MID Server runs as a Windows service or a UNIX daemon to facilitate communication between an instance and the external applications.

    See the following section for information on the tasks included in the Thomson Reuters Regulatory Intelligence guided setup:

    • Connections: Create and validate the connection that is required for an integration with Thomson Reuters. Tasks in this step include:
      • Create Connection
      • Validate Connection
      • Submit OAuth Credentials
    • Activate Integration Flows: Set up a schedule and activate the integration flows at different times. It is recommended to run the flows with a time gap, for example, a gap of 12 hours between the flows. Tasks in this step include:
      • Configure the flow that inserts feed files into feed registry
      • Configure the flow that moves processed feeds into destination directory
    • Create Internal Taxonomy: Create your internal taxonomy to categorize and classify the regulatory content. Internal taxonomy can be a multi-hierarchical structure. You can manage external regulatory content and map Thomson Reuters taxonomy to your internal taxonomy. Tasks in this step include:
      • Create Internal Taxonomy for Regulatory Bodies
      • Create Internal Taxonomy for Content Types
      • Create Internal Taxonomy for Jurisdiction
      • Create Internal Taxonomy for Themes
      • Create Internal Taxonomy for Sectors
    • Map External Taxonomy to Internal Taxonomy: Map the source taxonomy from Thomson Reuters with the internal taxonomy that you have created. Task in this step include Map Taxonomy.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke requirements

    Thomson Reuters deposits the regulatory feed files at the SFTP location configured in their portal. Create a new SFTP connection and import the feed files imported into your ServiceNow instance. The spoke requirements are:

    1. Create a new SFTP connection by entering the following details:
      • Add custom name, host IP address, port number, username, and password to connect to the SFTP server
      • Source path to the directory that contains the feed files. See the sample source path:
        • Windows users: C:\Users\samadmin
        • Non-Windows users: /Users/custom.name/samadmin
      • Destination path to the directory where the successfully imported files should be moved. See the sample destination path:
        • Windows users: C:\Users\samadmin\processed
        • Non-Windows user: /Users/custom.name/samadmin/processed
    2. Validate the connection before it can be used in the integration flows.
    3. Submit OAuth credentials to provide the documents related to the regulatory event type of feeds.

    Spoke dependencies

    Install the following applications:
    • GRC: Regulatory Change Management
    • ServiceNow Integration Hub Action Template - Data Stream
    • ServiceNow Integration Hub Action Step - SFTP
    The following applications are required for the GRC: Regulatory Change Management application:
    • GRC: Policy and Compliance Management
    • GRC: Advanced Risk
    Nota:
    Some of these plugins are licensed features and they require appropriate licenses, if they are used outside the spoke implementation.

    Spoke actions

    The regulatory data received from Thomson Reuters is processed and it is brought into the staging tables in a ServiceNow® instance.

    The GRC: Thomson Reuters Regulatory Intelligence spoke provides the following actions to automate the Thomson Reuters integration tasks:
    • Get the related source documents for the regulatory events
    • Get the Thomson Reuters feed file names from the SFTP source path
    • Move the Thomson Reuters processed files to the destination path
    • Trigger the Thomson Reuters scheduled import job after getting the file names from the SFTP server
    • Validate the Thomson Reuters path and credentials for the Thomson Reuters SFTP connection

    Available actions include:

    Category Action Description
    Get the related documents Get the related documents for the regulatory events Get the related source documents for the regulatory events
    Get the feed file names Get the Thomson Reuters feed file names Get the Thomson Reuters feed file names from the SFTP source path
    Move the processed files to the destination directory Move the Thomson Reuters processed files Move the Thomson Reuters processed files to the destination path
    Trigger the scheduled import job Trigger the Thomson Reuters scheduled import job Trigger the Thomson Reuters scheduled import job after getting the file names from the SFTP server
    Validate the path and the credentials Validate the Thomson Reuters path and the credentials Validate the Thomson Reuters path and credentials to test the path and the credentials for the Thomson Reuters SFTP connection

    Spoke module

    The GRC: Thomson Reuters Regulatory Intelligence spoke adds the GRC: Thomson Reuters Regulatory Intelligence spoke includes these modules:
    Module Description
    Thomson Reuters Guided Setup Provides step-by-step instructions to configure the setup with GRC: Thomson Reuters Regulatory Intelligence spoke
    Connection & Credential Aliases Set up the SFTP and OAuth connection and credentials
    Connections File connection information record from Thomson Reuters. Click Validate to validate the connection. In case you encounter any issues in validating the connection, triage it using an integration log.

    If you do not want to use a connection, you can move it to draft state by clicking Move to draft. In integration, only the File Connection Information record for which the state is Validated is used in the flows.
    OAuth Registry Entry Displays the record when OAuth connection and credential are created via the shipped connection and credential alias
    OAuth Credentials Displays the record when OAuth credentials are created
    Feed Registry Contains a record for each of the feed files located in the source directory of the SFTP location
    Integration Logs Displays integration logs. Contains integration errors, for example, errors observed while validating a connection or other errors in the integration flows
    Data source Data source that ingests the feed files from the SFTP location and creates a record automatically in the regulatory feed table
    Scheduled Import The job that scans and searches for an oldest entry in the feed registry
    Taxonomy XML Configuration Record being shipped as part of Thomson Reuters component. Contains XPaths and attributes that are needed to parse the uploaded Thomson Reuters taxonomy file in XML format
    TR | Regulatory Bodies Configure a new record for the external regulatory body for Thomson Reuters
    TR | Content Types Configure a new record for the external content types for Thomson Reuters
    TR | Jurisdictions Configure a new record for the external jurisdictions for Thomson Reuters
    TR | Themes Configure a new record for the external themes for Thomson Reuters
    TR | Sectors Configure a new record for the external sectors for Thomson Reuters
    Taxonomy Mapper Map Thomson Reuters taxonomy to internal taxonomy
    Data accessed through these spoke modules is stored in these tables:
    Tables Fields
    sn_grc_reg_change_external_theme External Regulatory theme
    sn_grc_reg_change_external_regulatory_body External Regulatory body
    sn_grc_reg_change_external_sector External Regulatory sector
    sn_grc_reg_change_external_content_type External Regulatory content type
    sn_grc_reg_change_external_jurisdiction External Regulatory jurisdiction
    sn_grc_reg_change_ theme Regulatory theme
    sn_grc_reg_change_ regulatory_body Regulatory body
    sn_grc_reg_change_sector Regulatory sector
    sn_grc_reg_change_ content_type Regulatory content type
    sn_grc_reg_change_ jurisdiction Regulatory jurisdiction

    Spoke user roles

    The GRC: Thomson Reuters Regulatory Intelligence spoke uses the RCM IT Admin (sn_grc_reg_change.it_admin) role provided by the Regulatory Change Management application to control access to the data.

    The RCM User assesses the applicability of a regulatory feed record, initiates impact assessments, and completes the assigned regulatory change tasks and action tasks.

    The RCM user creates the regulatory change tasks and the action tasks. The RCM Manager assigns the regulatory feeds and regulatory change tasks and approves them.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.

    For information about setting up the spoke, see Create a connection record for the GRC: Thomson Reuters Regulatory Intelligence spoke.

    MID Server requirements

    MID Server runs as a Windows service or a UNIX daemon to facilitate communication between an instance and the external applications. Thomson Reuters sends the regulatory feed files to the SFTP server configured on their portal. A MID Server with SSH capabilities should be set up by an administrator for GRC: Thomson Reuters Regulatory Intelligence spoke to work and to ingest feed file data from the SFTP location into the ServiceNow® instance.