Ask Now Assist for Workflow Data Fabric for recommendations

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Find guidance on setting up integrations, understand the advantages of different integration tools, and get links to sources of information.

    Antes de Iniciar

    Role required: df_data_steward, connection_admin, wdf_operator, wdf_builder, wdf_consumer

    Procedimento

    1. Navigate to All > Workflow Data Fabric > Workflow Data Fabric Home.
    2. On the landing page, enter your question in the Now Assist search field .

      Ask for information in plain language. For example, How can I connect to Jira.

      If specific applications have data available that you want to use, enter the application name and get relevant links. For example, MySQL.

      Screenshot showing search field on Workflow Data Fabric landing page.

    3. Opcional: Select source links to see more information about a topic.
      Nota:
      You can access support information and toggle audio notifications from the Support and setting icon .

    Resultado

    Now Assist for Workflow Data Fabric provides the information that you requested, including alternatives, sources, and a summary.

    Screenshot showing query and Now Assist response.

    Search documents across cloud drives

    Employees collaborate in Google Drive and Microsoft OneDrive. We need near real-time indexing so the latest documents are searchable in ServiceNow immediately.

    Build dashboards with external data

    We want to build executive dashboards using finance data stored in BigQuery/Redshift, but we don’t want to copy or synchronize that data into ServiceNow or another system.

    Automate incident creation

    I want to generate incidents in ServiceNow automatically when critical events are published to Apache Kafka by our monitoring tools.

    Unify customer data

    Customer data exists across Salesforce SAP, and internal databases. We need a unified view for support and operations without syncing everything into a single system.