In Zero Copy Connector for ERP, an ERP system is a configuration record that represents a connection to a specific section or domain of your external ERP system of record, for example, SAP ECC. The record contains information that tells the ServiceNow AI Platform where to connect and how to communicate with your ERP, using a connection and credential alias.

Each ERP system record organizes the connection to the system of record. It's not a copy of ERP data — it's a pointer to it. Zero Copy Connector for ERP doesn't replicate data into the ServiceNow AI Platform; it mirrors data that lives in the ERP system of record, where it remains protected.

You can have multiple ERP system records on one instance (license-dependent). Once created, each system is regularly pinged to confirm that the connection is healthy.

For more information, see Working with ERP systems in Zero Copy Connector for ERP.