Set up the Google Cloud DNS spoke

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 2 min. de leitura

    • Integrate the ServiceNow instance and Google Cloud DNS account by creating a custom OAuth application in Google Cloud Platform to authenticate ServiceNow requests.

    Antes de Iniciar

    • Request an Integration Hub subscription.
    • Activate the Google Cloud DNS spoke.
    • Role required: admin.

    Create a custom application

    Create a custom OAuth application in your Google Cloud Platform account to enable OAuth 2.0 authentication with the Google Cloud DNS spoke.

    Antes de Iniciar

    Role required: admin.

    Por Que e Quando Desempenhar Esta Tarefa

    Complete these steps from the Google Cloud Platform. See the Google Cloud Platform product documentation for instructions on creating and configuring custom applications.

    Procedimento

    1. Register a new custom application by navigating to https://console.cloud.google.com/.
    2. Create a project with your administrator credentials, and open the project.
    3. From the APIs & Services menu, select OAuth consent screen, enter the application name, and specify the Authorized domain service-now.com.
    4. Click Save.
    5. From the APIs & Services menu, select Credentials, and select Create OAuth client ID from the Create credentials list.
    6. Select the application type OAuth client ID.
    7. Enter the following Authorized redirect URI: https://<instance>.service-now.com/oauth_redirect.do and click Create.
      The OAuth client window shows your client ID and client secret.
    8. Copy these two values to a text file so that you can use them when you Register Google Cloud DNS as an OAuth provider.
      The client ID and secret can always be accessed in the Google APIs & Services interface. Click Credentials and select the OAuth 2.0 client ID name.

    Register Google Cloud DNS as an OAuth provider

    Use the information generated during the Google Cloud DNS application configuration to register Google Cloud DNS as an OAuth provider and allow the ServiceNow instance to request OAuth 2.0 tokens.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to System OAuth > Application Registry.
    2. Open for the record, Google Cloud DNS.
    3. On the form, fill these values.
      Tabela 1. Application Registries form
      Field Description
      Client ID Client ID of the Google Cloud DNS application.
      Client Secret Client Secret of the Google Cloud DNS application.
      OAuth API Script OAuthGoogleCloudDNSUtils is selected by default.
      Authorization URL The OAuth authorization code endpoint: https://accounts.google.com/o/oauth2/auth.
      Token URL The OAuth server token endpoint: https://oauth2.googleapis.com/token.
      Redirect URL OAuth callback endpoint in this format: https://<instance>.service-now.com/oauth_redirect.do. If left blank, the instance auto-generates the URL.
    4. Right-click the form header, and click Save.

    Create a credential record for the Google Cloud DNS spoke

    Create a default credential record for the Google Cloud DNS application. The Google Cloud DNS spoke connection and credential alias uses this credential to authorize actions.

    Antes de Iniciar

    Role required: admin.

    Procedimento

    1. Navigate to All > Integration Hub > Connections & Credentials.
    2. Open the record, GoogleCloudDNS.
    3. In the Credentials tab, click New.
      The system displays this message: What type of Credentials would you like to create?
    4. Select OAuth 2.0 Credentials.
    5. On the form, fill these values.
      Tabela 2. OAuth 2.0 Credentials form
      Field Description
      Name Name to identify the credential record. For example, Google Cloud DNS Cred.
      OAuth Entity Profile Select the default OAuth entity profile, Google Cloud DNS default_profile.
      Credential alias Credential alias associated with this record. The default alias record, sn_gcp_dns_spoke.GoogleCloudDNS is selected.

      Credential record for the Google Cloud DNS spoke.

    6. Right-click the form header and click Save.
    7. To generate the OAuth token, click the Get OAuth Token related link.