Build a flow using the Utility Actions spoke actions

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Create a flow in Workflow Studio using the Utility Actions spoke actions to create two files; one for incident records and other for user records, and zip these two files.

    Antes de Iniciar

    Role required: admin.

    Por Que e Quando Desempenhar Esta Tarefa

    This sample flow demonstrates using the Utility Actions spoke actions to create files. You can configure the flow as per your requirement.

    Procedimento

    1. Navigate to All > Flow Designer > Designer.
    2. Create a flow.
      For more information, see Building flows.
    3. In the flow, add these spoke actions or flow logics:
      1. Look Up Incident Records action to retrieve the incident records.
      2. Begin File action to create a file that will contain the incident records.
      3. For Each flow logic to apply the Append to Delimited File action to the list of incident records.
        Append to Delimited File spoke action
      4. Build File action to add rows.

        Each incident record is added as a row in the file.

        Build File spoke action
      5. Perform similar steps to retrieve records from the User [sys_user] table.
        Retrieve user records
      6. Begin Zip action to build the ZIP file for the incident and user records.
      7. Add File To Zip action to add a file containing the incident records to the ZIP file.
        Add File To Zip action
      8. Add File To Zip action to add file containing the user records to the ZIP file.
        Add File To Zip action
      9. Build a Zip action to create the ZIP file containing the incident and user records.
        Build File action
    4. Save, test, and publish the flow to use it.
      Sample flow using the Utility Actions spoke actions