Pulse survey content

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read

    • You can create and send Pulse surveys to your employees as a way to receive feedback.

    Create pulse survey content

    Create pulse surveys that can be delivered to your employees to obtain feedback, drive action, and measure impact.

    Before you begin

    Role required: sn_lp.creator, sn_cd.content_manager, sn_ca.campaign_manager

    Procedure

    1. Navigate to Content Publishing > Content Library.
    2. Select New or existing content.
    3. Select Pulse under the Select the Platform column.
    4. Select Pulse Survey under the Choose a content format column.
    5. Select Continue.
    6. On the form, fill in the fields:
      Table 1. Survey Content form
      Field Description
      Title Suitable name for the pulse content.
      Theme Theme with which you want to associate the pulse content.
      Note:
      Only the themes of type Group Pulse can be selected in the pulse content.
      Active Option to indicate that the pulse content is active and available for use.
    7. Right-click in the form header and select Save.
    8. In the Questions related list:
      • To add a question to content, click New. For more information, see Create a pulse question.
      • To add a question from Question Bank, click From Question Bank.
      Add Content (of type Pulse Content) to a campaign in Content Experiences or schedule content in Content Publishing. For more information, see Publishing content.
      Note:
      For more information, see Listening Posts.

    Create a pulse question

    Create a question in a pulse survey or add a question to pulse question bank.

    Before you begin

    Role required: sn_lp.creator

    Procedure

    1. Navigate to Listening Posts > Pulse Question Bank.
    2. In the Questions related list, click New.
      Note:
      You can also open a pulse survey and directly add questions to the pulse survey by clicking New.
    3. On the form, fill in the fields:
      Table 2. Pulse Survey Question form
      Field Description
      Name Name of the question.
      Question Description of the question.
      Type Name of the pulse survey.
      Rating option Format in which the rating is provided for questions asked in a pulse survey. For example, Star or Number.
      Description Description to appear when a user points to a question in the pulse survey.
      Order Order in which you want to place the question in the survey. For example, a question with a lesser order is placed first in the survey.
      Allow additional information Option to provide a text box in the survey for the user to enter more details.
      Active Option to indicate that the question is used for assessments and metric calculations.
      Mandatory Option to indicate that the question is mandatory and must be answered by the survey recipient.
    4. Click Submit.