Quick start tests for Employee Center

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 4 minutes to read
  • Validate the continued functionality of the Employee Center after any configuration change such as an upgrade or after developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.

    All test suites and tests should pass on a default implementation. To validate a custom implementation, copy the automated tests and configure them for your customizations.

    Quick start tests are disabled and read-only test templates. By default, they only produce a pass result when you run them with the default demo data that is provided with the application or feature plugin.

    To make quick start tests produce a pass result when you run them with your instance-specific data, copy and configure them to use your instance data.

    Use Performance Profiling to compare tests to detect performance degradation when you upgrade your instance, so you can investigate and fix the issues. See Performance profiling.

    The Agile Development 2.0 (com.snc.sdlc.agile.2.0) and the Agile Development 2.0 - ATF Tests (com.snc.sdlc.agile.2.0.atf) plugins must be enabled.

    Note:
    When running, demo data is required.

    Employee Center and Employee Center Pro

    Table 1. Employee Center quick start tests
    Test Description Release version
    Create Adhoc Delegation for Approval Task Ensures an adhoc delegation for an approval task can be created from the My Tasks form in the Employee Center. San Diego
    Create Adhoc Delegation for HR Task Ensures an adhoc delegation for an HR task can be created from the My Tasks form in the Employee Center. San Diego
    Employee Center - My Favorites Verifies the favorite functionality in the Employee Center. Also verifies when a KB article or catalog item is added to the Favorite widget. San Diego
    Employee Center - Approval Hub Approve Request Verifies the approval functionality in the Employee Center. Also verifies that when a request is approved, it appears in the user's Completed column. San Diego
    Employee Center - Approval Hub Reject Request Verifies the rejection functionality. Also verifies that when a request is rejected, it appears in the user's Completed column. San Diego
    Employee Center - Topic Page Associates a KB article or catalog item to a topic and verifies they display on the topic page. San Diego
    Employee Center - Validate home page widgets Validates the following widgets are present on the Employee Center home page:
    • Relevant for you
    • Popular topics
    • My Active Items
    • Quick tasks
    • Homepage Search
    San Diego
    Employee Center Pro - App launcher Verifies the following on the My Application page:
    • Creates an application and verifies it is visible on the application page.
    • Creates a topic/category and associates the application and verifies it is visible under the topic and category.
    San Diego
    Employee Center Pro - Validate home page widgets Validates the following widgets are present on the Employee Center Pro home page:
    • Content Experience
    • Recommended for you
    • Popular topics
    • Upcoming Events
    • My Active Items
    • Videos
    • App launcher
    • Homepage Search
    San Diego
    ESC: Employee can see ticket updates Employees can view updates to their tickets. Quebec
    ESC: Post General HR Inquiry questions on ESC portal Verifies an HR employee can create a General Inquiry case and post general HR inquiry questions on the ESC. Quebec
    ESC: Submit a Record Producer which crates Universal Request and HR Case Verifies a user can submit an HR catalog item that creates a Universal Request. Also verifies the Universal Request and HR case are created and linked. Quebec
    ESC: Verify Standard Ticket page on ESC for HR Case Creates a general inquiry case from the service portal and verifies it appears on the standard Ticket page. Quebec
    ESC: Verify widget contents in Catalog items Verifies the widget content in a Catalog page. Orlando
    ESC: Verify widget contents in knowledge pages Verifies the widget content in a Knowledge page. Orlando
    HR: Search catalog items & KBs in ESC Verifies the search functionality in the ESC. Quebec
    Taxonomy and Topic Creation Creates taxonomy and topics and then adds content to the topic. San Diego
    Note:
    Requires plugin activation of:
    • Human Resources Scoped App: Core plugin (com.sn_hr_core)
    • Employee Center Core [app-ex-employee-center-core]
    • Employee Center [app-ex-employee-center]
    • Employee Center Pro [app-ex-employee-center-pro-content]
    • Content Publishing [app-content-publishing]
    • Content Experiences [app-content-experiences]
    Table 2. Content Experiences
    Test Description Release version
    Content Experiences: Create and Publish a Campaign Creates and publishes a campaign with portal content and verifies against the Content Experiences portal. Orlando
    Content Experiences: Portal preview Verifies that a campaign manager is able to preview portal content using the portal preview. Rome
    Content Experiences: Preview individual content before Publishing a Campaign Verifies a campaign manager can preview any individual content for a campaign. San Diego
    Note:
    Requires plugin activation of:
    • Human Resources Scoped App: Core plugin (com.sn_hr_core)
    • Employee Center Core [app-ex-employee-center-core]
    • Employee Center [app-ex-employee-center]
    • Employee Center Pro [app-ex-employee-center-pro-content]
    • Content Experiences [app-content-experiences]
    Table 3. Content Governance
    Test Description Release version
    Content Governance - New Content Request E2E Workflow Provides end-to-end testing from creating a content request through publishing the content. San Diego
    Note:
    Requires plugin activation of:
    • Human Resources Scoped App: Core plugin (com.sn_hr_core)
    • Employee Center Core [app-ex-employee-center-core]
    • Employee Center [app-ex-employee-center]
    • Employee Center Pro [app-ex-employee-center-pro-content]
    • Content Publishing [app-content-publishing]
    • Content Experiences [app-content-experiences]
    • Content Governance [app-content-governance]
    Table 4. Content Publishing
    Test Description Release version
    Content Publishing: Audience Tests the audience configurations for Content Publishing. Orlando
    Content Publishing: Create Banner type content in SCA Ensures the Create Banner type can be created when using Streamlined Content Authoring (SCA) under the Content Publishing module. Rome
    Content Publishing: Create Styled content(Video) type content in SCA Verifies an admin can create styled content that is a video type using Content Publishing. Rome
    Content Publishing: Schedule Portal Content Creates and schedules test content for the Content Publishing demo portal. Orlando
    Note:
    Requires plugin activation of:
    • Human Resources Scoped App: Core plugin (com.sn_hr_core)
    • Employee Center Core [app-ex-employee-center-core]
    • Employee Center [app-ex-employee-center]
    • Employee Center Pro [app-ex-employee-center-pro-content]
    • Content Publishing [app-content-publishing]
    • Content Experiences [app-content-experiences]