Install Employee Center

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You can install the Employee Center application (sn_ex_sp) if you have the admin role.

    Before you begin

    Employee Center a unified portal that helps to connect systems across the enterprise to one destination site.

    The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

    Role required: admin

    About this task

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Employee Center application (sn_ex_sp) using the filter criteria and search bar.

      You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

      Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    3. In the Application installation dialog box, review the application dependencies.

      Dependent plugins and applications are listed if they will be installed, are currently installed, or need to be installed. If any plugins or applications need to be installed, you must install them before you can install Employee Center.

    4. Check the Load demo data check-box to include the demo data along with your install or repair your install with demo data checked.
      Note:
      Demo data is not installed for dependent plugins and applications. To include demo data for the curated experiences feature, repair the  Employee experience taxonomy  app with demo data checked.
    5. Select Install.
    6. Run the fix script  Set primary topics for Employee taxonomy  to  index the  curated experiences  demo data into  search and recommended content  .
      For more information, see Run fix scripts to update Employee Center.

    What to do next

    Check and allow all the RCA (Requested Caller Access) privileges requested by Employee Center. For more information on running a fix script for RCA approvals, see Run fix-script for RCA approvals.