Provide source credentials for the Sterling service

  • Release version: Washingtondc
  • Updated November 14, 2024
  • 1 minute to read

    • Provide the source and REST credentials for the Sterling service so that it can be accessed for integration.

    Before you begin

    Important:
    Integrating with the Accurate Background service is being prepared for deprecation. It will be hidden and unavailable for activation from Zurich, but will continue to be supported till Brazil. If you have an active subscription, you can still activate the plugin by submitting a plugin activation request. For more details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

    Role required: sn_hr_integrations.admin

    So the Sterling service can be accessed for integration, you must provide:

    • REST credentials, including the endpoint URL
    • user_id
    • client_reference_id
    • integration_id
    • password
    • account

    Procedure

    1. Navigate to All > HR Integrations > Sources.
    2. Open the Sterling Background Check record.
    3. In the REST credentials related list, do not provide the credentials to use with your integration.
      Instead, you must provide those credentials in the HR Integrations Additional Inputs related list.
      Important:
      In the corresponding HR REST service, you must provide the unique endpoint URL that you get from your third-party provider.
    4. Right-click the form header and click Save.
    5. In the HR Integrations Additional Inputs related list, provide the value for each key.
      • user_id
      • client_reference_id
      • integration_id
      • password
      • account
    6. In the HR integrations source properties related list, you can add the following source property.
      Table 1. HR integrations source property descriptions
      Property Description
      sn_hr_integrations.debug Enables the debug log to display responses from the third-party system. Turn on to troubleshoot and debug the integration on an as-needed basis.
      • Type: true or false
      • Default value: false
      • Location: Navigate to HR Integrations > Logs to view the development logs.

    What to do next