Publish the VA topic template for legal name change

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).

    Before you begin

    Role required: sn_hr_workday.admin

    Procedure

    1. Navigate to All > Collaboration > Virtual Agent > General Settings.
      Note:
      The Enable NLU model toggle switch must be enabled.
    2. Navigate to Collaboration > Virtual Agent > Designer.
    3. Select Workday Legal Name Change Template.
    4. Click Publish.