Components installed with Enterprise Architecture Workspace

  • Release version: Australia
  • Updated March 12, 2026
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    Summary of Components Installed with Enterprise Architecture Workspace

    The Enterprise Architecture Workspace plugin installs various components to enhance functionality, including user roles, tables, scheduled jobs, UI policies, client scripts, system properties, and business rules. Understanding these components is essential for leveraging the Enterprise Architecture features effectively.

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    Key Features

    • User Roles: Several roles are installed, each with specific access and permissions:
      • EA Read User: View dashboards and underlying data.
      • EA User: Update applications and view reports.
      • EA Admin: Manage application records and administration tasks.
      • EA Analyst: Create applications and access dashboards.
    • Scheduled Jobs: Automate certification processes for business applications and update capability hierarchies, ensuring data integrity and timely updates.
    • Tables Installed: Key tables include mappings for business applications and configurations, enabling effective data management.
    • UI Policies: Control access and visibility of elements within the EA configuration.
    • Client Scripts: Manage the display of related lists and fields based on specified conditions.
    • System Properties: Configure application rationalization settings and define maximum display limits for visual elements.
    • Business Rules: Automate default settings for documentation and version notes.

    Key Outcomes

    By activating the Enterprise Architecture Workspace plugin, customers can expect improved management of applications, streamlined reporting, automated processes for certifications, and enhanced visualization capabilities, ultimately leading to better decision-making and strategic planning in enterprise architecture. This setup empowers users to access and manipulate enterprise data efficiently, fostering a cohesive architecture environment.

    Several types of components are installed with activation of the Enterprise Architecture Workspace plugin, including tables, user roles, and scheduled jobs.

    Roles installed

    Role Description Contains roles

    EA read user

    sn_apm.apm_read

    Access to view Enterprise Architecture dashboards provided by the base system and the underlying tables from where the data for the dashboards are retrieved.

    		 View Enterprise Architecture dashboard, Application 360 dashboard, and Application Assessments dashboard.

    EA user

    sn_apm.apm_user

    Access to update applications, view landscape, and roadmap.

    View or update applications. Request to create business applications. View application landscape reports and dashboards. View applications roadmap. View Application 360 dashboard.

    Includes:
    • pa_viewer
    • sn_apm_mdtl_com.mdtl_com_user
    • currency_instance_report_admin
    • canvas_user
    • sn_gf.goal_user
    • sn_prod_cap_core.sn_prod_cap_core_delete
    • sn_prod_cap_core.sn_prod_cap_core_write
    • cmdb_query_builder_read
    • data_manager_user
    • sn_gf.strategy_planner
    • sn_prod_cap_core.sn_prod_cap_core_read
    • certification
    • report_user

    EA admin

    sn_apm.apm_admin

    Create or update application records and access administration activities.
    Includes:
    • sn_apm.apm_user
    • sn_apm_mdtl_com.mdtl_com_admin
    • certification_admin
    • assessment_admin
    • Create/update/delete application categories.
    • Create/update/delete application families.
    • Create/update/delete business processes.
    • Create/update/delete application indicators.
    • Create/update/delete application score profile.
    • Create/update/delete bubble charts.
    • View application indicator scores and application scores.
    • View application assessment dashboard.
    • View Application 360 dashboard

    EA Analyst

    sn_apm.apm_analyst

    		 Create applications and access landscape and dashboards.
    Includes:
    • sn_apm.apm_admin
    • data_manager_admin
    • treemap_user
    • Create/update/delete applications.
    • Create/update/delete application indicator scores.
    • Create/update/delete application scores.
    • Create/update/delete Enterprise Architecture programs and targets.
    • Create/update/delete goals.
    • Access the Enterprise Architecture Service Portal pages for program navigation, category analysis, bubble chart view, application comparisons.
    • Create demand with application strategy related attributes.
    • View Application 360 dashboard.

    Scheduled jobs installed

    Scheduled job Description
    Application Service Software Model Certification On Demand Policy Processor
    Business Application Certification On Demand Policy Processor Certifies the data in the Business Application [cmdb_ci_business_app] table when required.
    Business Application Certification Quarterly Policy Processor Certifies the data in the Business Application [cmdb_ci_business_app] table for every quarter.
    Software Product Lifecycle Internal Source Certification on Demand Policy Processor
    Update Capability Hierarchies In Grid Updates business capabilities hierarchy in the Business Portfolio page. A hierarchy ID is assigned to the newly created capability.

    Tables installed

    Table Description
    BA Product Model Map [

    sn_apm_ws_ba_product_model_map

    ]
    Business Application TRM Product Map [

    sn_apm_ws_business_app_trm_product_map

    ]
    APM EA Configuration [

    sn_apm_ws_ea_configuration

    ]
    EA doc page [

    sn_apm_ws_ea_doc_page

    ]
    Certifications Elements [cert_element] Stores quarterly or on-demand certifications for business applications.

    UI policies installed

    UI policy Table Description
    Manage access is false APM EA Configuration [sn_apm_ws_ea_configuration]
    Customization type is visualization APM EA Configuration [sn_apm_ws_ea_configuration]
    Customization type is script APM EA Configuration [sn_apm_ws_ea_configuration]
    Manage access is true APM EA Configuration [sn_apm_ws_ea_configuration]

    Client scripts installed

    Client script Table Description
    Hide/Show Product Capability Related Lis Business Application [cmdb_ci_business_app]

    Hide Product Capability related list when model_id is empty.
    Hide Type Field Architectural Artifact [sn_apm_architectural_artifact]
    if manage access is false APM EA Configuration [sn_apm_ws_ea_configuration]
    if section is overview APM EA Configuration [sn_apm_ws_ea_configuration]
    Set ADR Type For Artifact Version Architectural Artifact Version [sn_apm_architectural_version]

    System properties installed

    System property Description
    sn_apm_ws.appRationalizationMaximumBubbles Maximum number of bubbles on the bubble chart to be shown
    sn_apm_ws.app_indicator_scoring_profile
    sn_apm_ws.app_rationalization_default_filter Application Rationalization Default Filter
    sn_apm_ws.batch_size_ba_lifecycle_gantt
    sn_apm_ws.certificationPolicyTables Default tables used to show certification policies on enterprise architecture workspace
    sn_apm_ws.record_mention_config Configuration for tagging other ServiceNow records with architectural artifacts in Enterprise Architecture Workspace.

    Business rules installed
    Default title for doc page collection EA doc page [sn_apm_ws_ea_doc_page]
    Populate default values for version note Architectural Artifact Version [sn_apm_architectural_version]