Create a blank diagram using modeling in the EA Workspace

  • Release version: Australia
  • Updated May 6, 2026
  • 1 minute to read

    • Create a diagram and synchronize it to the ServiceNow database.

    Before you begin

    Role required: sn_apm.apm_user

    Procedure

    1. Navigate to Workspaces > Enterprise Architecture Workspace.
    2. Open the Modeling page by selecting the Modeling icon (Modeling).
    3. Select New.
    4. Select Blank diagram.
    5. Enter a name for the artifact and select the architectural category it’s associated with.
    6. Select Create diagram.

    Result

    An empty diagram page opens in a new tab. You can add shapes and create a diagram.
    Note:
    • You can add a shape to the canvas by selecting the shape or by dragging it from the Shapes palette to the canvas.
    • Before adding a shape, hover over its icon in the Shapes panel to see a preview popover showing a larger view of the shape and its label.