Run a job to sync TRM product names in EA Workspace

  • Release version: Australia
  • Updated May 7, 2026
  • 1 minute to read

    • Run a scheduled job to sync the names of Technology Reference Model (TRM) products with the names of their linked Software Asset Management (SAM) software products.

    Before you begin

    Role required: admin

    About this task

    When you create a TRM product by associating it with a SAM software product, the TRM product inherits the SAM software product name at creation time. If the SAM software product name is later updated — for example, when a vendor renames a product or when the content library is updated with a corrected name — the linked TRM product name is not automatically updated. You can run this scheduled job on an ad hoc basis whenever you need to sync TRM product names with the latest SAM software product.
    Note:
    SAM software products are managed in the Software Product (samp_sw_product) table, which is outside the EA Workspace. Name changes must be synced manually using this job.

    Procedure

    1. Navigate to All > System Definition > Scheduled Jobs.
    2. Open the scheduled job Sync TRM Product Names with Software Products.
      Note:
      The scheduled job is set to run on demand and is inactive by default. If a banner appears indicating that the record is in the EA Workspace application but your current application is Global, you don't need to change the application scope. The Execute Now button is still available.
    3. Select Execute Now.

    Result

    The names of TRM products of type Software that are linked to a SAM software product are updated to match the latest SAM software product names in the TRM Products (sn_apm_trm_standards_product) table. Only TRM products whose names differ from their linked SAM software product are updated; the rest are skipped.

    To verify the job outcome, navigate to All > System Logs > Application Logs and search for SyncTRMProductNames. The log entry shows:
    • Update count: Number of TRM product names that were updated
    • Skip count: Number of TRM products skipped because their names already matched, or because the software product reference was invalid
    • Error count: Number of records that could not be updated