Activate the analyze service health skill

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • The analyze service health skill uses generative AI to provide an analysis of all Service Observability dashboards for the selected service. You need to activate this skill before using it.

    Antes de Iniciar

    Before activating the Now Assist skills, you must install the following:

    You must configure the following settings:

    • ITOM pro plus SKU
    • Now Assist for ITOM 9.10
    • Service Mapping Plus (minimum version 1.16.3)
    • Now Assist for IT Service Management (ITSM)
    • Now Assist for Platform (minimum version 9.1.0)

    Role required: admin

    Procedimento

    1. Navigate to All > Now Assist Admin > Skills
    2. On the navigation panel, select ITOM.
    3. On the Analyze service health tile, select Activate.