Event Management Insight dashboard
The Event Management Insight dashboard is available to be displayed when both the Event Management plugin (com.glideapp.itom.snac) and the Performance Analytics - Content Pack - Event Management (com.snc.pa.em) plugin are activated.
Event Management Insights dashboard
Nota:
Event Management does not support mobile devices.
- Navigate to to view the overview module.
- Select Event Management Insights from the drop-down list.
The tabs available in the Event Management Insights dashboard are:
- Data Quality
- Services Criticality Monitor
- Impact Time Severity Monitor
- Alert Lifecycle
You can click elements within widgets to obtain more information.
Data Quality
The Data Quality tab provided in the base instance displays:- Open Alerts older than 7 days by severity and state
- Open alerts not updated in the last 5 days by severity and state
- Open alerts where related INT is not updated in the last 3 days
- % of alerts in un-acknowledge
- % of un-grouped alerts
- % of alerts without assigned task
Services Criticality Monitor
The Services Criticality Monitor tab provided in the base instance shows the Impact Time by Services Criticality grouped by:- Most Critical
- Somewhat Critical
- Less Critical
- Not Critical
Impact Time Severity Monitor
The Impact Time Severity Monitor tab shows the Impact Time by Severity grouped by:- Critical
- Major
- Minor
- Warning
Alert Lifecycle
The Alert Lifecycle tab shows the Alert Lifecycle widgets grouped by:- New
- Open
- Closed