Create hybrid application service maps

Versão de lançamento: Australia

Atualizado 12 de mar. de 2026

1 min. de leitura

Create a hybrid service map that extends outside the Kubernetes cluster and maps other related service resources.

Por Que e Quando Desempenhar Esta Tarefa

Service Mapping for containerized environments using KVA

Antes de Iniciar

Role required: service_mapping_admin

Using hybrid service mapping to include both Kubernetes and non-Kubernetes application services requires additional settings, special prerequisites, and a different procedure.

Refer to Configuring Service Mapping for more information about service mapping.

The following applications must be installed and up-to-date:

Kubernetes Visibility Agent (KVA) version 3.14.x or later Prepare for Kubernetes Visibility Agent deployment
KVA pod (informer) version 2.7.x or later. See Install Kubernetes Visibility Agent (KVA) with additional settings required for the Hybrid maps.
Service Mapping. For more information, see Request Service Mapping.
CMDB Workspace
Discovery and Service Mapping Patterns version 1.30.x or later (March version)
CMDB CI Class models
MID Server. See MID server configuration for Service Mapping. Verify that you have at least one MID Server configured with the Service Mapping application and with an IP range that covers the address 192.168.0.1. See MID Server configuration for Service Mapping.

For more information on Service mapping prerequisites, see Prerequisites for performing top-down discovery using Service Mapping

Before creating a service map, verify that the Kubernetes cluster was fully discovered using Kubernetes Visibility Agent (KVA) and that it's configured to discover connections between Kubernetes resources. In other words, enable KVA service maps as shown in Enabling Application Service Maps.

Procedimento

Enable the unified map property on the System Properties table (All > System Properties > All Properties).
1. Locate the sa.sm_scoped_app.sa.unified_map property.
2. Set the property value to enabled.
Navigate to All and enter Service mapping in the navigation filter, in the menu that appears choose Service Instances.
Select New.
Choose a resource type, choose a resource name, and enter the resource's URL to use as an entry point for this map.
Select Create Service Maps.
Opcional: View the map.
1. Select Open in CMDB Workspace.
2. In the CMDB workspace, select Open Map.

Resultado

The hybrid application service map is created and is visible in the CMDB workspace.