Launch a web application for an alert in Service Operations Workspace for ITOM

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Launch a web application that was configured in an alert management rule to quickly access necessary tools, improving response times and efficiency.

    Antes de Iniciar

    Role required: evt_mgmt_operator or evt_mgmt_admin

    Procedimento

    1. Navigate to Workspaces > Service Operations Workspace.
    2. From the navigation bar, select the Express list icon .
    3. Select the alert number to open it.

      The alert opens in a separate tab, displaying the Overview subtab. In the right panel, the Utilities tab is selected by default.

      The Utilities section displaying the web apps that you can launch.
    4. In the Utilities section, select the web application to launch the app.