Service Exchange for Providers data model

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • The Service Exchange for Providers data model provides insight into how the tables that are used in the Service Exchange for Providers application relate to each other.

    The Service Exchange for Providers application data model uses a combination of the following types of tables to store data:
    • Service Exchange of Providers application tables.
    • Customer Service Management application tables.
    • ServiceNow AI Platform standard tables.
    The following diagram provides an overview of the data model for Service Exchange for Providers application.
    Figure 1. Service Bridge for Providers data model
    Diagram shows the Service Bridge for Providers data model.

    The following table lists the Access Control Rights (ACR) for specific Service Exchange for Provider tables.

    Table 1. Access to tables by role in the Service Exchange for Providers application
    Table Read Write Delete Create

    Authorized user

    [sn_sb_pro_authorized_user

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Consumer Connection

    [sn_sb_pro_consumer_

    connection]

    admin

    sn_sb.admin

    admin

    admin

    admin

    Entitlement

    [sn_sb_pro_entitlement]

    admin

    sn_sb.admin

    None

    None

    None

    Inbound Field

    [sn_sb_pro_inbound_field]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Outbound Field

    [sn_sb_pro_outbound_field]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Persona

    [sn_sb_pro_persona]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Provider

    [sn_sb_pro_provider]

    admin

    sn_sb.admin

    admin

    admin

    admin

    Provider Task

    [sn_sb_pro_provider_task]

    admin

    sn_sb.admin

    sn_sb.requestor

    admin

    sn_sb.admin

    sn_sb.requestor

    admin

    admin

    sn_sb.admin

    sn_sb.requestor

    Registration

    [sn_sb_pro_registration]

    admin

    sn_sb.admin

    sn_sb_pro_consumer

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Remote Choice

    Definition

    [sn_sb_pro_remote_choice_

    definition

    admin

    sn_sb.admin

    None

    None

    None

    Remote Record

    Producer

    [sn_sb_con_remote_record_

    producer]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Consumer Criteria

    [sn_sn_pro_remote_record_

    producer_consumer_criteria]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Remote Service

    [sn_sb_pro_remote_service]

    admin

    sn_sb.admin

    admin

    admin

    admin

    Remote Task

    sn_sb_con_remote_task]

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    Remote Task

    Definition

    [sn_sb_con_remote_task_def]

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    Consumer Criteria

    [sn_sv_pro_remote_task_def_

    consumer_criteria]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Variable

    [sn_sb_con_remote_task_

    variable]

    admin

    sn_sb.admin

    admin

    admin

    admin

    Service Bridge

    Settings

    [sn_sb_con_service_bridge_

    settings]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    None

    None

    Transform

    [sn_sb_con_transform]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin