Create remote record producers in a remote catalog in Service Exchange for Providers

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Create remote record producers as part of creating a Remote Catalog in Service Exchange for Providers.

    Before you begin

    • Ensure that the catalog scope is set to Global.
    • Role required: admin, sn_sb.admin
    Note:
    Users without the admin role must be granted a catalog admin role to modify and publish remote record producers.

    Procedure

    1. Navigate to All > Service Bridge Provider > Administration > Remote Catalog Items.
    2. Click New.
    3. On the form, fill in the fields.
      Table 1. Remote Record Producer New Record form
      Field Description
      Name Name of the remote record producer.
      Application This is a read only field and is set by default based on the application scope.
      State This is a read only field and shows the status of the record producer. The UI action supports the following states:
      Draft
      The form is ready with all the information and you save it.
      Published
      The form is published.
      Publishing
      The form is yet to receive more information.
      Retired
      The status is set to retired and the remote record producer can no longer be used.
      Table name Table name is Provider Task. This is a read only field.
      Flow Choose one of the default Service Exchange flows provided or create your own flow if required.
      Active This is a read only field and is enabled based on the Publish, Retire, or Edit actions.
      Persona Catalog personas that you want to assign to this record producer.
      Short Description Short description for the record producer.
      Description Detailed description for the record producer.
    4. Click the link next to the Icon field to attach a picture.
    5. Click the link next to the Picture field to attach a picture.
      Note:
      You can also delete the picture if it is no longer required.
    6. Click Submit.
    7. Add at least one variable.
      See Create variables for remote record producers in Service Exchange for Providers.
    8. Add a consumer criteria.
    9. Click Publish to publish the remote record producer and make it available in the provider and consumer instances.

      You can also perform the following actions:

      • Edit: Click Edit to modify a published remote record producer.
      • Retire: Click Retire if you no longer want to use the remote record producer. If any entitlements are associated with this remote record producer, a warning message is displayed. If you click OK, the remote record producer is retired. But you can Publish it again to activate it.