Installation and configuration of Service Exchange for Providers (legacy)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • As a provider, you can set up the Service Exchange for Providers (sn_nowebonding_pro) application.

    Configure the Service Exchange for Providers application as follows:

    1. On the Now Support Portal, request installation of the Instance Data Replication plugin. Open the change request that was created, and add the following to the change request comments “Requesting IDR installation for use with Service Bridge.”.
    2. Install the Service Exchange for Providers application. To learn how, see Install Service Exchange for Providers (legacy).
    3. Set up a new provider record and create a producer replication set for IDR. To learn how, see Set up a provider record and create a producer replication set in Service Exchange for Providers (legacy).
    4. Assign roles for Service Exchange for Providers. To learn how, see Assign roles for Service Exchange for Providers (legacy).
    5. Create a catalog record in Service Exchange to link to a remote catalog record in the ServiceNow Studio. To learn more, see Create a remote catalog record (legacy).
    6. Create remote catalogs to automate the task fulfillment for your customers. To learn more, see Creating remote catalogs in Service Exchange for Providers (legacy).
    7. Create clone definitions to preserve or exclude Service Exchange tables. To learn more, see Cloning instances with Service Exchange (legacy).