Service Exchange for Providers data model (legacy)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • The Service Exchange for Providers data model provides insight into how the tables that are used in the Service Exchange for Providers (sn_nowebonding_pro) application relate to each other.

    The Service Exchange for Providers application data model uses a combination of the following types of tables to store data:
    • Service Exchange of Providers application tables.
    • Customer Service Management application tables.
    • ServiceNow AI Platform standard tables.
    The following diagram provides an overview of the data model for Service Exchange for Providers application.
    Figure 1. Service Bridge for Providers data model
    Data model of the service bridge for providers application. For more information. see the text description, refer to the details in this pages.

    The following table lists the Access Control Rights (ACR) for specific Service Exchange for Provider tables.

    Table 1. Access to tables by role in the Service Exchange for Providers application
    Table Read Write/Create Delete
    Remote Catalog

    [sn_nowebonding_pro_application]

    		 admin admin admin
    Customer [sn_nowebonding_pro_customer_connection]

    admin

    sn_nowebonding.admin

    sn_customerservice.customer,

    admin

    sn_customerservice.customer,

    		 admin
    Connection [sn_nowebonding_pro_customer_replication]

    admin

    sn_nowebonding.admin

    		 admin admin
    Provider [sn_nowebonding_pro_provider]

    admin

    sn_nowebonding.admin

    sn_customerservice.customer,

    		 admin admin
    RemoteAttachment [sn_nowebonding_pro_remote_attachment]

    admin

    sn_nowebonding.admin

    		 admin admin
    Remote Record Producer Customer Criteria [sn_nowebonding_pro_remote_record_producer_customer_criteria]

    admin

    sn_nowebonding.admin

    		 admin admin