Exploring RPA Hub

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Exploring RPA Hub

    RPA Hub is designed to streamline automation processes, enhance efficiency, and effectively monitor and optimize automation initiatives. Utilizing multi-tenancy, it allows for the management of both unattended and attended robots across different customers from a single instance, maintaining separate access control, licenses, and execution logs for each logical partition.

    Show full answer Show less

    Key Features

    • Role-Based Access: Different users have specific roles:
      • Release Manager: Creates and configures bot processes and manages developer access.
      • Developer: Responsible for configuring bot processes, managing data, and deploying automations in a low-code environment.
      • Support User: Handles issue identification, diagnosis, and resolution related to bot processes.
    • Automation Workflow: Users can create attended or unattended automations, manage configurations, and publish processes for execution.
    • Centralized Management: RPA Hub allows for the monitoring, management, and verification of all robots from a single dashboard, providing insights into execution status and event correlation.

    Key Outcomes

    By leveraging RPA Hub, customers can expect improved governance and oversight of their digital workforce, enhanced deployment and monitoring capabilities, and the ability to manage compliance at an enterprise level. The centralized dashboard offers a comprehensive view of RPA practices, aiding in decision-making and operational efficiency.

    Learn about the RPA Hub features that enable you to govern, manage, and supervise your digital workforce.

    RPA Hub overview

    Use RPA Hub to streamline automation processes, improve efficiency, monitor, and optimize your automation initiatives effectively.

    By using multi-tenancy, you can create logical partitions to effectively manage your robots (unattended and attended) for different customers (internal or external) from a single instance. Each logical instance has its own access control list (ACL), robots, licenses, and execution logs.

    RPA Hub users

    Table 1. Users
    User Description
    Release manager Creates bot processes and robots in RPA Hub. Add developers to the Managed by group of the bot process so that they can customize the bot process. Configures and publishes the bot process.
    Developer Configures bot processes to assign business applications, robots, credentials, process parameters, schedules, and so on. Creates and deploys automations in a low-code environment. Manages data, schedules, work items, and other configuration parameters.
    Support user Identifies, diagnoses, and resolves the issues that are related to bot processes. Performs first-level troubleshooting. Publishes and manages a bot process.

    RPA Hub workflow

    The following illustration describes the basic tasks involved in creating an attended or unattended automation using RPA Hub. For detailed instructions, see Configuring RPA Hub.

    Figure 1. Creating automations using RPA Hub
    Basic tasks related to configuring bot process. Infographic showing how release managers and developers create, test, and publish bot processes and how RPA support user manages bot process.
    1. As a release manager, create a bot process and define robots. Add developers to the Managed by group of the bot process so that the developer can continue to configure the bot process.
    2. As a developer, configure the bot process to associate a package, business applications, robots, parameters, and credentials so that robots can use them to run automations.
    3. As a developer, build automation packages, tests the automation projects, and handles exceptions in RPA Desktop Design Studio.
    4. As a developer, publish the configured bot process to execute, manage, and monitor automations.
    5. As a support user, diagnose, troubleshoot, and resolve issues with bot process and then publish the bot process.

    RPA Hub benefits

    • Enables you to deploy, monitor, manage, and verify the compliance of all robots at an enterprise level from a centralized location.
    • Manages the metadata that includes robots, packages, bot processes, queues, schedules, shared parameters, and alerts. For more information about these terms, see Robotic Process Automation (RPA) Hub glossary.
    • Triggers unattended robots with the execution details.
    • Provides insights into the complete Robotic Process Automation (RPA) practice via a dashboard. From this dashboard, you can see the current execution status (jobs and queues) and event correlation between the various configuration items.

    What to explore next

    To learn more about configuring and managing RPA Hub, see: