Configure a connection for the X spoke (formerly Twitter spoke)

  • Release version: Washingtondc
  • Updated August 1, 2024
  • 1 minute to read

    • Add and configure the X connections to authenticate ServiceNow requests in the X spoke.

    Before you begin

    • Access Token and Access Token Secret of your X developer app.
    • Consumer key and Consumer Secret of your X developer app.
    • Ensure that the Application scope is X scope.
    • Role required: admin

    See the X Developers documentation for instructions on creating the developer application and gathering the required details.

    About this task

    Two connections, Twitter and Twitter_Media, are provided in the Flow Designer. You must configure both of these connections.

    Procedure

    1. Navigate to All > Process Automation > Workflow Studio.
    2. Click the Integrations tab.
    3. Select the Connections tab.
    4. In the Search all connections field, enter Twitter.
    5. On the Twitter tile, select View Details.
    6. Select Configure.
    7. On the Configure Connection form, fill in the fields.
      Field Description
      Connection Name Name to identify the Twitter connection alias record.
      Connection URL Enter https://api.twitter.com.
      Consumer Key Consumer key of your X developer app.
      Consumer Secret Consumer secret of your X developer app.
      Access Token Access token of your X developer app.
      Access Token Secret Access token secret of your X developer app.
      Twitter alias connection form.
    8. Select Create Connection.
    9. Configure the Twitter_Media connection alias.
      1. Navigate to All > Process Automation > Workflow Studio.
      2. Click the Integrations tab.
      3. Select the Connections tab.
      4. In the Search all connections field, enter Twitter_Media.
      5. On the Twitter_Media tile, select View Details.
        Twitter_media alias View Details.
      6. Select Configure.
      7. On the Create Connection form, fill in the fields.
        Field Description
        Connection Name Name to identify the Twitter connection alias record.
        Connection URL Enter https://upload.twitter.com.
        Consumer Key Consumer key of your X developer app.
        Consumer Secret Consumer secret of your X developer app.
        Access Token Access token of your X developer app.
        Access Token Secret Access token secret of your X developer app.
        Twitter alias connection form.
      8. Select Create Connection.