Microsoft Azure DevOps Boards Spoke

  • Release version: Washingtondc
  • Updated June 3, 2025
  • 6 minutes to read

    • Automate the process of managing work items in Azure DevOps Boards from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    Azure DevOps Boards spoke v2.0.1 is the latest version.

    Supported versions

    This spoke was built for Azure DevOps Boards REST API version 4.1 and TFS 2018 Update 3, but may be compatible with later versions.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    • iHub Spoke Util Pack (com.snc.ihub_spoke_util_pack)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

    Spoke requirements

    • Azure DevOps instance
    • Personal access tokens (PATs) to authenticate Azure DevOps
    See Azure DevOps documentation for information about creating personal access token.

    Spoke actions

    The Azure DevOps Boards spoke provides actions manage work items when events occur in ServiceNow. Available actions include:

    Category Action Description
    Core Process Management Create Iteration Creates an Azure DevOps iteration.
    Delete Iteration Deletes an Azure DevOps iteration by path.
    Delete Team Iteration Delinks or deletes the iterations from a team.
    Look up Creatable Fields Get the list of all fields in a required Azure DevOps project.
    Look up Area Paths Gets all the area paths in a Project.
    Look up Editable Fields Gets the list of all fields in a required Work Item for editing.
    Look up Area Path of a Team Get all the area paths of a Team.
    Look up Iteration by Path Get Iteration by Path.
    Look up Iteration Paths Get all Iteration Paths in a Project.
    Look up Iteration Paths of a Team Gets all the iteration paths of a Team.
    Look up Processes Gets the list of all Azure DevOps Processes.
    Look up Projects Stream Retrieves the details of all Azure DevOps projects.
    Look up Work Item Revisions Stream Retrieves the Reporting Work Item Revisions for batch processing.
    Look up Work Item Links Stream Retrieve Reporting Work Item Links for batch processing.
    Look up Queries by Wiql Gets the results of the query given its Wiql.
    Look up Team Settings Get Backlog and Default Iterations setting of a team.
    Look up Teams Get all Teams in a Project.
    Look up Work Item Data by ID Gets all the data of a Work Item.
    Look up Work Item Relations by ID Gets all relations of a Work Item.
    Look up Work Item Types Gets the list of all work item types in a required Azure DevOps project.
    Look up Work Item Type Fields by Process Gets the list of all fields of a Work Item Type by a process from Azure DevOps.
    Post Iteration to Team Adds an Azure DevOps iteration to an Azure DevOps team.
    Reporting Work Items Revisions Adds reporting work-item revisions for batch processing.
    Update Iteration Updates an Azure DevOps iteration.
    Look up Projects Stream Retrieves the list of all Azure DevOps projects.
    Get Work Item Types By Process Retrieves the list of all Work Item types in a required Azure DevOps process.
    Get Work Item Types Retrieves the list of all Work Item types in a required Azure DevOps project.
    Look up Area by Path Retrieves the area of a project by its path.
    Look up Area Path of a Team Gets all the area paths of a Team.
    Look up Area Paths Get all the area paths in a Project.
    Look up Creatable Fields Gets the list of all the fields in a required Azure DevOps project.
    Look up Editable Fields Gets the list of all fields in a required Work Item for editing.
    Look up Iteration by Path Gets Iteration by Path.
    Look up Iteration Paths Gets all the Iteration Paths in a Project.
    Look up Iteration Paths of a Team Gets all Iteration Paths of a Team.
    Look up Processes Gets the list of all Azure DevOps Processes.
    Look up Work Items Retrieves the list of work items.
    Look up Team Settings Gets the Backlog and Default Iteration settings of a team.
    Look up Teams Gets all Teams in a Project.
    Look up Work Item Data by ID Gets all Data of a Work Item.
    Look up Work Item Relations by ID Gets all relations of a Work Item.
    Look up Work Item Type Fields by Process Gets the list of all Fields of a Work Item Type by a Process from Azure DevOps.
    Look up Work Item Types Gets the list of all Work Item types in a required Azure DevOps project.
    Look up Work Item Types by Process Get the list of all Work Item Types by a Process from Azure DevOps.
    Look up Queries by Wiql Gets the results of the query given its Wiql.
    Work Item Management Create Link between Work Items Creates parent-child relationships between the Work Items.
    Create Work Item Creates a new Work Item on your instance of the Azure DevOps cloud. The Work Item can be of a specific Work Item type or custom Work Item type, depending on how your organization has customized Azure DevOps.
    Create Service Hook Creates a new subscription to an Azure DevOps Service Hook.
    Delete Work Item Deletes the required Work Item in your Azure DevOps instance.
    Delete Link between Work Items Deletes the link between Work Items.
    Update Work Item Updates a Work Item in your instance of the Azure DevOps cloud.
    Update Work Item Project Details Moves between projects in the same organization.
    Add Attachment Adds an attachment associated with a ServiceNow record to the required work item on the Azure DevOps instance.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    If you want to use different connections in your flow, subflows, and actions, create the child alias and select the default alias record as its parent. To configure the child alias, perform the same steps that are needed to configure the parent alias. Depending on your requirement and set up, you can choose either the parent alias or child alias in your flow, subflows, and actions.

    You can also use multiple Azure DevOps accounts. In this case, you should provide the respective Password while configuring the credential record and specify the relevant Connection URL while configuring the connection record.