Create a connection record

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Create a connection record with all the details needed to integrate your ServiceNow instance to the instance. When your ServiceNow instance requests a connection, the OAuth app you had set up authenticates the request based on the details in the connection record.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Process Automation > Flow Designer.
    2. Select Connections.
    3. Turn on the Outbound tab.
    4. In the Search all connections field, enter Asana.
    5. On the card, select View Details.
    6. Select Configure.
    7. Fill the form.
      Table 1. Configure Connection
      Field Description
      Connection Name Name of the connection established with the instance. The first connection's default name is automatically assigned to match the name specified in the Connections and Credentials form on the Connection & Credential Aliases page. To provide your custom name, create a connection record by selecting Add Connection.
      Connection URL The URL your ServiceNow instance uses to connect to the instance.
      OAuth Client ID The client ID that you had generated while you set up the OAuth application.
      OAuth Client Secret The client secret that you had generated while you set up the OAuth application.
      OAuth Redirect URL The redirect URL that the OAuth application uses to redirect to your ServiceNow instance. The URL must be in the format https://<your instance name>.service-now.com/oauth_redirect.do.
    8. Select Configure and Get OAuth Token.
      The OAuth application authenticates the connection request and provides a temporary token to access the instance.