Set up Smartsheet spoke connection and credentials

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Set up the connection and credential record to enable the ServiceNow® instance to get authenticated and connected to Smartsheet.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Connection & Credential Aliases.
    2. Open the record for the Smartsheet alias.
    3. From the Related Links section, select Create New Connection & Credential.
      The following example shows the Create New Connection & Credential link that you select to set up a connection and credential record.
      Figure 1. Smartsheet connection and credential record creation link
      Smartsheet connection and credential record creation link.
    4. On the form, fill in these fields.
      Table 1. Smartsheet connection and credential record form
      Field Description
      Name User name that is used to connect to Smartsheet.
      API Key Application Programming Interface (API) key that is generated on Smartsheet.
      Note:
      To learn how to generate the API key, see Generate the Smartsheet Application Programming Interface (API) key.
    5. Select Create.
      A new connection and credential record is created in the Connections tab. This record is the default record unless you create another record and set that one as the default.

      The following example shows that a connection and credential record is created and available under the Connections tab.

      Smartsheet connection and credential record created.