SAP ECC IDoc Spoke

  • Release version: Washingtondc
  • Updated April 10, 2025
  • 3 minutes to read
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    Summary of SAP ECC IDoc Spoke

    The SAP ECC IDoc spoke allows ServiceNow customers to manage finance, items, and procurement within their SAP ECC IDoc account directly from their ServiceNow instance. This spoke is developed by Bristlecone, Inc. and is available exclusively via the ServiceNow Store as of March 1, 2022.

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    Key Features

    • Integration Hub Subscription: An Integration Hub subscription is required to utilize this spoke.
    • Supported Versions: Built for SAP ECC6 (EHp8) and compatible with NetWeaver Version 7.5 and SAP JCo 3.0.20.
    • Spoke Requirements: Necessary JAR files include sapidoc3.jar, sapjco3.jar, and platform-specific libraries (libsapjco3.so for Linux and sapjco3.dll for Windows).
    • Spoke Actions: Automate various tasks such as creating and updating fixed assets, GL accounts, invoices, materials, purchase orders, and customer accounts in your SAP ECC IDoc account.
    • Connection Management: Integration Hub uses aliases to streamline connection and credential configurations across multiple environments.
    • MID Server Requirements: The spoke utilizes Remote Function Call (RFC) protocol, and actions can run either on the instance or a configured MID Server.

    Key Outcomes

    By implementing the SAP ECC IDoc spoke, ServiceNow customers can expect enhanced automation for SAP-related tasks, streamlined management of finance and procurement processes, and reduced configuration overhead through the use of connection aliases. Proper setup and integration can lead to increased efficiency and accuracy in handling SAP ECC IDoc operations within ServiceNow.

    The SAP ECC IDoc spoke is built by Bristlecone, Inc. Manage finance, items, and procurement in SAP ECC IDoc account from your ServiceNow instance.

    Request apps on Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Starting on March 1st 2022, all SAP spokes will be available only on the Store.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    SAP ECC IDoc spoke v1.5.0 is the latest version.

    Supported versions

    This spoke was built for these SAP ECC IDoc versions, but may be compatible with later versions:
    • SAP application version: SAP ECC6 (Spoke is developed on EHp8.)
    • NetWeaver Version: SAP NW 7.5
    • SAP JCo:3.0.20

    Spoke requirements

    • Contact the admin of your SAP ECC IDoc account and obtain these SAP proprietary JAR files and other required files:
      • sapidoc3.jar and sapjco3.jar.
      • libsapjco3.so: If your MID Server is installed on a Linux machine, obtain this file.
      • sapjco3.dll: If your MID Server is installed on a Windows machine, obtain this file.

      A JAR file, sapConnector-1.0.1.jar is available along with the spoke to provide a custom interface between SAP ECC IDoc account and ServiceNow instance. The JAR file is installed as part of the spoke in your ServiceNow instance.

    • Copy and record the client value of the target host where the SAP ECC IDoc server is installed.
    • If you are using this spoke along with the SAP ECC RFC spoke, during spoke upgrades, ensure that you upgrade both the spokes.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • Complex Object (com.glide.cobject)
    • Flow Designer Action Step - Script on MID (com.glide.hub.action_step.script_mid)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

    Spoke actions

    The SAP ECC IDoc spoke provides actions to automate SAP ECC IDoc tasks when events occurs in your ServiceNow instance. Available actions include:

    Category Action Description
    Finance Create Fixed Assets Creates fixed asset in your SAP ECC IDoc account.
    Create GL Account Creates a GL account in your SAP ECC IDoc account.
    Create Invoice Creates an invoice document in your SAP ECC IDoc account.
    Post Journal Entry Posts a journal entry in your SAP ECC IDoc account.
    Update Fixed Assets Updates details of the fixed assets in your SAP ECC IDoc account.
    Update GL Account Updates details of the specified GL account in your SAP ECC IDoc account.
    Items Create Material Creates a material (item) in your SAP ECC IDoc account.
    Update Material Updates details of the specified material (item) in your SAP ECC IDoc account.
    Procurement Create Goods Receipt Creates a goods receipt in your SAP ECC IDoc account.
    Create Purchase Order Creates a purchase order in your SAP ECC IDoc account.
    Create Vendor Creates a vendor in your SAP ECC IDoc account.
    Update Purchase Order Updates details of the specified purchase order in your SAP ECC IDoc account.
    Customer Create Customer Creates a customer account in SAP ECC IDoc.
    Update Customer Update details of the required customer account in SAP ECC IDoc.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.

    MID Server requirements

    These actions use Remote Function Call (RFC) protocol (SAP Proprietary protocol – SAP Standard Interface) leveraging Application Link Enabling (ALE) framework, which can run on an instance or MID Server. Use the connection record associated with the SAP ECC IDoc alias to configure where actions run as well as set MID Server selection attributes. For more information about running actions on the MID Server, see Integration steps

    To set up the MID Server for this spoke, see Set up MID Server for a spoke.