Synchronization Health Dashboard

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Synchronization Health Dashboard

    The Synchronization Health Dashboard enables users to track reservation synchronization, monitor the number of events and calendar items created, and gather related details. This dashboard has been migrated to Workplace Central, and it is essential for both new and existing customers to transition to the updated version, as old dashboards are being deprecated.

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    Key Features

    • Real-time Monitoring: System administrators and Workplace Calendar Synchronization admins can view the current status of events and calendar items.
    • Data Visualizations: Various data visualizations are provided, including:
      • Total events today: Displays the number of events created today.
      • Calendar items generated today: Shows the total calendar items created today.
      • Breakdown calendar items by type: Offers a pie chart visualization of calendar item types.
      • Calendar items generated over last 7 days: Step time series for calendar items created in the past week.
      • Events processed over last 7 days: Step time series for events processed in the past week.
      • Events in error: Displays singles scores and breakdowns for errors occurring within the last 24 to 30 days.

    Key Outcomes

    By utilizing the Synchronization Health Dashboard, users can effectively monitor synchronization health, manage errors, and ensure smoother operation of workplace calendar functionalities. Transitioning to the Workplace Central dashboards will enable better support and enhanced visibility into calendar synchronization processes.

    Use this dashboard to track the reservation synchronization. Monitor number of events and calendar items created in the application and other details related to them.

    Note:
    The Workplace Calendar Synchronization dashboard is migrated to Workplace Central. You can start using the migrated dashboards from Workplace Central. The out-of-the-box dashboards are also migrated to Workplace Central. Old dashboards are not supported for new Workplace Service Delivery customers. For existing customers, old dashboards are currently available but are going to be deprecated soon.

    For more information about the migrated dashboard, see Reservation Management dashboard.

    Figure 1. Synchronization health dashboard
    Synchronization health dashboard

    To access the Synchronization health dashboard, navigate to All > Workplace Central > Workplace Dashboards .

    End user and roles

    Table 1. End user goal and required role
    End user and goal Required role Benefits
    System administrator and Workplace Calendar Synchronization admin: Needs visibility into the real-time status of the events and calendar items created in the application. sn_wsd_rsvsync.admin
    • View Connection configuration.
    • View Calendar providers.
    • Create, manage, and edit a Reservable Sync Configuration.

    Data visualizations

    Table 2. Data visualization types
    Title Type Description
    Total events today Single score Single-score icon Number of events created on the current day.
    Calendar items generated today Single score Single-score icon Number of calendar items generated in the current day.
    Breakdown calendar items by type Pie breakdown pie breakdown icon Breakdown of the calendar items based on their type
    Calendar items generated over last 7 days Step time seriesstep time series icon Number of calendar items generated in the last 7 days.
    Events processed over last 7 days Step time seriesstep time series icon Number of events processed in the last 7 days.
    Events that are yet to be processed Single score Single-score icon Number of events that are yet to be processed.
    Events in error in last 24 hours Single score Single-score icon Number of events generated with errors in the last 24 hours.
    Breakdown events in error over the last 30 days Pie breakdown pie breakdown icon Breakdown of events generated with errors over the last 30 days.
    Events in error, unable to be processed by provider over last 30 days Step time seriesstep time series icon Number of events generated with errors that could not be processed by provider over the last 30 days.
    Events in error not sent to provider over last 30 days Step time seriesstep time series icon Number of events generated with errors that were not sent to the provider over the last 30 days.
    List of all events in error state over last 30 days List List of all the events that have been in the error state over the last 30 days.