Workplace Service Portal
The Workplace Service Portal is a self-service portal for employees, delivering workplace services from a central location. Employees can make reservations, view knowledge base articles, submit and review requests, and get help using virtual agent chat support.
From the Workplace Service Portal, you can do the following:
- Open the Reservation portal and make reservations for meeting rooms, desks, or any other reservable workplace items.
- Register visitors in advance and customize their visit. You can register a guest or an off-site colleague for either a short duration or a complete day.
- View and search through top-rated knowledge base articles to find information. As you type, the search field displays suggestions based on keywords.
- View your requests and approvals (if you are an approver).
- Submit requests for general inquiry, registering visitors, shift-based reservations, and other requests.
- Chat with a virtual agent to submit requests and view submitted requests.
- Raise a general help request by selecting from a list of service catalog items.