Manage calls in Microsoft Teams

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Manage conference calls in Microsoft Teams by muting or unmuting participants, or ending the call.

    Mute participants from Microsoft Teams

    As a manager or a conference call host, you can mute conference participants to avoid distraction.

    Before you begin

    Ensure that there is an active conference call with one or more participants.

    Role required: notify_admin, major_incident_manager, communications_manager, itil_admin

    Procedure

    1. Open the active conference call in Microsoft Teams.
    2. Click the participants icon (Participants icon.) in the toolbar.
    3. Mute an individual participant or mute all participants.
      OptionAction
      Mute an individual participant
      1. Select the participant name.
      2. Click Mute.
      Mute all participants Click the Mute all button that appears on the top of the participant list.

    End a call from Microsoft Teams

    As the host or a user with the manager role, you can end a conference call after the discussion ends.

    Before you begin

    Role required: notify_admin, major_incident_manager, communications_manager, or itil_admin

    Procedure

    1. Open the active conference call in Microsoft Teams.
    2. Click more options icon (More options icon.) in the toolbar.
    3. Click End meeting.
    4. Click Confirm in the dialog box.

    Result

    All users are terminated from the conference call.