Create a pulse survey as content in Listening Posts

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Use the Content Type Pulse Survey to create pulse surveys that can be delivered via ServiceNow Content Delivery or Content Automation.

    Before you begin

    Role required: sn_lp.creator, sn_cd.content_manager, sn_ca.campaign_manager

    Procedure

    1. Navigate to Content Delivery > Pulse Content.
    2. Click New.
    3. On the form, fill in the fields:
      Table 1. Survey Content form
      Field Description
      Title Name of the pulse content.
      Theme Theme with which you want to associate the pulse content.
      Note:
      Only the themes of type Group Pulse can be selected in the pulse content.
      Active Option to indicate that the pulse content is active and available for use.
    4. Click Submit.
    5. In the Questions related list: