Set up the CIC Plus integration

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Integrate with the CIC Plus service by configuring a SAML connection between your third-party identity provider (IDP) and CIC Plus accounts.

    Before you begin

    Role required: sn_hr_core.admin

    Your CIC Plus partner must then set up your account to get employee profiles for US-based employees through the get_usa_employee_profile REST endpoint, as well as verify that the callback is properly configured. Finally, you must configure the source credentials to include the login URL of the identity provider service you are using with the CIC Plus integration.

    To set up your integration with the CIC Plus service, you must first:
    • Be integrated with a third-party identity provider (IDP) service. That provider must have user records for the new hire in their system.
    • Create a user with the sn_hr_core.usa_employee_only role.
    • Gather the following information from your CIC Plus partner:
      • SAML configuration details
      • Company ID
    • Provide the following information to your CIC Plus partner:
      • IP address range
      • Platform instance URL
      • Credentials for a user with the sn_hr_core.usa_employee_only role

    Role required: sn_hr_integrations.admin

    Procedure

    1. Configure a SAML connection between your third-party identity provider (IDP) and CIC Plus accounts.
      Important:
      Make sure to configure the SAML connection with the name identifier as the employee number.
      For information on how to configure the SAML connection, refer to the CIC Plus documentation.
    2. Your CIC Plus partner must then:
      1. Configure your account to get employee profiles for US-based employees through the get_usa_employee_profile REST endpoint.
        For information and examples on the get_usa_employee_profile REST endpoint, see get_usa_employee_profile.
      2. Verify that the callback is properly configured within your CIC Plus account.
    3. Configure the source credentials to include the login URL of the identity provider service:
      1. Navigate to HR Integrations > Sources.
      2. Open the CIC Plus record.
      3. In the HR integrations source properties related list, open the CIC Plus URL source property.
      4. In the Value field, provide the login URL of the identity provider service you are using with the CIC Plus integration.
        Provide the login URL of the identity provider service you are using with the CIC Plus integration.