Applications for Employee Experience Packs may include:

• HR Service Delivery
• Case and Knowledge Management
• Employee Center
• Enterprise Onboarding and Transitions
• Content Delivery
• Content Automation
  Note:

  The required licenses and plugins that you may need depend on the type of experience that you are implementing for your own HR processes.

Employee Experience Packs use preconfigured data, configurations, and content so that customizing or starting from the beginning is unnecessary. However, you can still modify or create your own experiences. Employee Experience Packs provide you with:

• A complete implementation for a use case. An example is Parental Leave of Absence (LOA).
  Note:

  Parental LOA requires the HR Professional license. You can submit a plugin request through the HI Portal Service Catalog.
• Elements that your employees can use for self-help, such as sample knowledge articles, virtual agent conversations, and catalog items.
• Sample HR cases and tasks to help you manage your own HR processes.
• Targeted and other content that helps you to engage with your employees.
• Surveys, reports, or dashboards so that you can measure how successful your program and processes are.

These Employee Experience Packs can guide you through the HR processes that require configuration:

• Pre-built services
• Activities
• Communications