HR Service Portal
Your employees can use the HR Service Portal as a self-service way to get information on benefits, policy information, or request help from the HR team.
From the HR Service Portal, you can:
- View top rated knowledge base articles or search for HR knowledge articles that answer your questions to quickly access top-rated articles. As you type, articles are suggested based on keywords.
- View your HR profile and upload a company photo. You can update fields that are not disabled in your HR profile.
- View your HR cases, requests, approvals (if you are an approver), team, and organization chart.
- Submit HR questions and requests that are not answered in HR knowledge articles.
- View weather and a map for your location.
- Chat with an HR specialist. (An administrator must enable the HR chat queue for the link to appear.)
- Email HR to create your request.
- Browse the HR Service Catalog to:
- Enroll in benefits.
- Request direct deposit for your paycheck.
- Select or modify benefits or beneficiaries.
- Request to onboard or offboard employees.
- Report or ask about disciplinary issues.
- Request HR Service Portal support.
- View your assigned tasks to complete.
- View tasks HR, Facilities, and IT are completing.