Activate HR Migration

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You can activate Human Resources Scoped App: Data Migration [com.sn_hr_migration] if you have the admin role.

    Before you begin

    Make sure that both the non-scoped and scoped versions of HR are activated:

    • HR Core:
      • Human Resources Application: Core [com.snc.hr.core]
      • Human Resources Scoped App: Core [com.sn_hr_core]
    • HR Service Portal (if applicable):
      • Human Resources Application: Service Portal [com.snc.hr.service_portal]
      • Human Resources Scoped App: Service Portal [com.sn_hr_service_portal]
    Note:
    Activating the scoped version will add a -Legacy suffix to all of the non-scoped applications and modules in your instance.

    Role required: admin

    About this task

    Human Resources Scoped App: Data Migration allows you to migrate HR tables and roles from the non-scoped to the scoped version of HR.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the plugin using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Note:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.