Submit a self-registration request

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Submit a registration request from the Customer Service Portal.

    Before you begin

    Role required: none

    Procedure

    1. Navigate to the customer portal login page.
    2. Request a login by clicking Register from the portal header.
    3. Fill in your First Name, Last Name, Business Email, and Registration Code.
    4. Enable the check box to agree to the privacy policy and to the community terms and conditions.
      Click the links to access more information about these policies.
    5. Enable the Security Code check box, complete the CAPTCHA validation, and click Verify.
      The Customer Service application uses the Google re-CAPTCHA service.
    6. Click Submit.
      You are returned to the portal login page.

      If you entered a valid registration code, you see this message: “Your request has been submitted and is pending review. You will receive an email when your request is processed".

      If the code was incorrect, you see this message: “Incorrect Registration Code".