Activate Customer Service Management with Service Portfolio Management

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Activate the CSM with Service Portfolio Management (SPM) plugin to use the integration with Service Portfolio Management.

    Before you begin

    Instead of doing the configuration through this procedure, consider using guided setup. For more information, see Integrate with Service Portfolio Management using Guided Setup.

    Role required: admin

    Procedure

    1. Navigate to System Definition > Plugins.
    2. Search for the plugin sn_csm_spm.
    3. Click Activate.