Components installed with Customer Service Management Release version: Washingtondc Updated February 1, 2024 1 minute to readSeveral types of components are installed with the Customer Service Management application. Tables installed with Customer Service ManagementTables are added to your instance with the activation of the Customer Service Management (CSM) application.Properties installed with Customer Service ManagementProperties are added with the activation of the Customer Service Management application.Roles installed with Customer Service ManagementThe Customer Service Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between users.Script includes installed with Customer Service ManagementScript includes are added with activation of Customer Service Management.Client scripts installed with Customer Service ManagementClient scripts are added with activation of Customer Service Management.Business rules installed with Customer Service ManagementBusiness rules are added with activation of Customer Service Management.
Components installed with Customer Service Management Release version: Washingtondc Updated February 1, 2024 1 minute to readSeveral types of components are installed with the Customer Service Management application. Tables installed with Customer Service ManagementTables are added to your instance with the activation of the Customer Service Management (CSM) application.Properties installed with Customer Service ManagementProperties are added with the activation of the Customer Service Management application.Roles installed with Customer Service ManagementThe Customer Service Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between users.Script includes installed with Customer Service ManagementScript includes are added with activation of Customer Service Management.Client scripts installed with Customer Service ManagementClient scripts are added with activation of Customer Service Management.Business rules installed with Customer Service ManagementBusiness rules are added with activation of Customer Service Management.