Add and configure the Portal Banner Carousel widget

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Add a Portal Banner Carousel widget to the portal and modify its presentation and behavior.

    Before you begin

    The UI Components for Customer Portals plugin must have been activated. For more information, seeActivate the UI Components for Customer Portals plugin.

    If you have not already created the page to which you want to add the widget, see Create a page for Configurable Portal widgets.

    Role required: sp_admin or admin

    Procedure

    1. Navigate to the All > Service Portal > Service Portal Configuration.
    2. Select Designer.
    3. On the Service Portal Designer page, search for and select the page to which you want to add the widget.
    4. Select the Widgets tab.
    5. In the Layouts section, drag the Container layout onto the portal edit page.
    6. On the container, select the Pencil icon (Pencil icon).
    7. In the Width field, select Fluid.
    8. Select Save.
    9. On the container, add a set of columns by selecting the plus button (Plus button).
    10. In the column, select the Edit page properties icon (Edit page properties icon.) in the Service Portal Designer banner.
      Note:
      Verify that Column is selected in the breadcrumbs navigation.Service Portal Designer banner displaying the Column breadcrumb.
    11. On the Page window, in the Page Specific CSS field, paste the following CSS code: 
      .col-md-12{ 
     padding-left: 0;
     padding-right: 0; 
 }
.padding-top {
     padding-top: 0;
 }
      If a message appears about the application scope, select here to be able to edit the record.
    12. Select Save.
    13. On the Widgets pane, in the Filter Widget field, enter Portal Banner Carousel.
    14. Drag the widget onto the container.
    15. In the Edit page, select the Portal Banner Carousel widget.
    16. Select the Pencil icon (Pencil icon).
    17. On the Instance form, fill in the fields.
      For a description of the field values, see Portal Banner Carousel widget instance options form.
    18. Select Save.